Customer Service Jobs in Gastonia, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Small Business
- Charlotte, NC (22 miles from Gastonia, NC)
- 13 hours ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 13 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Small business. Find out why we're the #1 financial services company to grow YOUR career. Apply today....
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
. - Effectively meet all defined metrics regarding talk time and accuracy - Communicate effectively with customer to provide a high quality experience Skills: Customer service, Customer support, Call...
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- Dallas, NC (9 miles from Gastonia, NC)
- 1 day ago
- Dallas, NC (9 miles from Gastonia, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pineville, NC (22 miles from Gastonia, NC)
- 3 days ago
- Pineville, NC (22 miles from Gastonia, NC)
- 3 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
Customer Service Associate - Temporary
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
Additional benefits information can be found here: Customer Service Qualifications: High School Diploma or GED 1+ years of experience in professional customer service Superb written and verbal communication...
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 3 days ago
Position: Customer Service Representative Schedule: Monday-Friday 8am-5pm Compensation: $45k-$50k annually Job Description: The Customer Service Representative fields external customer questions, complaints...
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 4 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 4 days ago
JOB DESCRIPTION: The Customer Service Representative responds to customer calls and emails to ensure customer satisfaction and operational efficiencies are consistently met....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
Job Summary Under the direction of the Insides Sales Manager, the Customer Service Representative is responsible for providing sales support and customer services to MikroPul and Gas Turbine customers...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Clover, SC (10 miles from Gastonia, NC)
- 5 days ago
- Clover, SC (10 miles from Gastonia, NC)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine topnotch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Success Representative (Part-Time)
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
Preferred Qualifications: Previous customer service or administrative experience, particularly in a fast-paced or event-driven environment....
Remote WorkAssociate Customer Service Representative Everyday Banking
- Charlotte, NC (22 miles from Gastonia, NC)
- 7 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 7 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Demographic Data for Gastonia, NC
Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gastonia, NC
Highest Education Level
Customer Services in Gastonia, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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