Customer Service Jobs in Forest City, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chesnee, SC (13 miles from Forest City, NC)
- 1 day ago
- Chesnee, SC (13 miles from Forest City, NC)
- 1 day ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Pharmacy Customer Service Associate
- Shelby, NC (14 miles from Forest City, NC)
- 8 days ago
- Shelby, NC (14 miles from Forest City, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Marion, NC (21 miles from Forest City, NC)
- 12 days ago
- Marion, NC (21 miles from Forest City, NC)
- 12 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Lead Customer Service Representative
- Shelby, NC (14 miles from Forest City, NC)
- 21 days ago
- Shelby, NC (14 miles from Forest City, NC)
- 21 days ago
Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
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Retail Customer Service Cashier
- Marion, NC (21 miles from Forest City, NC)
- 30+ days ago
- Marion, NC (21 miles from Forest City, NC)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Inman, SC (19 miles from Forest City, NC)
- 45+ days ago
- Inman, SC (19 miles from Forest City, NC)
- 45+ days ago
Store 2721502: 12020 Asheville Hwy, Inman, South Carolina 29349 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Patient Registration
- Rutherfordton, NC (9 miles from Forest City, NC)
- 45+ days ago
- Rutherfordton, NC (9 miles from Forest City, NC)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Shelby, NC (14 miles from Forest City, NC)
- 60+ days ago
- Shelby, NC (14 miles from Forest City, NC)
- 60+ days ago
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
Demographic Data for Forest City, NC
Moving to Forest City, NC? Find some basic demographic data about Forest City, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Forest City, NC
Highest Education Level
Customer Services in Forest City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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