Customer Service Jobs in Fayetteville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Raeford, NC (21 miles from Fayetteville, NC)
- 3 days ago
- Raeford, NC (21 miles from Fayetteville, NC)
- 3 days ago
Store 2723048: 9615 Fayetteville Rd, Raeford, North Carolina 28376 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 3 days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 3 days ago
Store 2704593: 1925 N Bragg Blvd, Spring Lake, North Carolina 28390 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PartTime Customer Service Associate Pro Weekend
- Fayetteville, NC
- 5 days ago
- Fayetteville, NC
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Spanish Bilingual Customer Service Representative
- Fayetteville, NC
- 8 days ago
- Fayetteville, NC
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Dunn, NC (24 miles from Fayetteville, NC)
- 10 days ago
- Dunn, NC (24 miles from Fayetteville, NC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite....
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 12 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Service Center Fayetteville - Raeford Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Lead Customer Service Representative, Full or Part Time
- Cameron, NC (22 miles from Fayetteville, NC)
- 27 days ago
- Cameron, NC (22 miles from Fayetteville, NC)
- 27 days ago
Store 2723998: 2531 Nc Hwy 87 S, Cameron, North Carolina 28326 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Remote Customer Service Representative
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 30+ days ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 30+ days ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 30+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Demographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fayetteville, NC
Highest Education Level
Customer Services in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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