Customer Service Jobs in Erwin, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fayetteville, NC (19 miles from Erwin, NC)
- 13 hours ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Smithfield, NC (24 miles from Erwin, NC)
- 15 hours ago
- Smithfield, NC (24 miles from Erwin, NC)
- 15 hours ago
Ensuring that all customer service-related paperwork is maintained in neat, accurate and easily accessible files....
Work-at-Home Customer Service Agent
- Fort Liberty, NC (18 miles from Erwin, NC)
- 1 day ago
- Fort Liberty, NC (18 miles from Erwin, NC)
- 1 day ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Remote --- Customer Service Representative
- Fayetteville, NC (19 miles from Erwin, NC)
- 1 day ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Spring Lake, NC (15 miles from Erwin, NC)
- 2 days ago
- Spring Lake, NC (15 miles from Erwin, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Fayetteville, NC (19 miles from Erwin, NC)
- 2 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 2 days ago
Customer Service Representative II will listen to, receives, and resolve complaints....
Retail Customer Service Associate
- Fayetteville, NC (19 miles from Erwin, NC)
- 4 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Remote Customer Service Representative
- Fort Liberty, NC (18 miles from Erwin, NC)
- 5 days ago
- Fort Liberty, NC (18 miles from Erwin, NC)
- 5 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative - Work From Home
- Holly Springs, NC (20 miles from Erwin, NC)
- 5 days ago
- Holly Springs, NC (20 miles from Erwin, NC)
- 5 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Fayetteville, NC (19 miles from Erwin, NC)
- 9 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 9 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Foreclosure - Status - Client Service Representative
- Fayetteville, NC (19 miles from Erwin, NC)
- 10 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 10 days ago
As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to...
Pharmacy Customer Service Associate
- Fayetteville, NC (19 miles from Erwin, NC)
- 12 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II (PPPO)
- Fayetteville, NC (19 miles from Erwin, NC)
- 14 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 14 days ago
Customer Service Representative II will listen to, receives, and resolve complaints....
Overnight Customer Service Representative
- Fayetteville, NC (19 miles from Erwin, NC)
- 16 days ago
- Fayetteville, NC (19 miles from Erwin, NC)
- 16 days ago
Store 2723016: 5642 Bragg Blvd, Fayetteville, North Carolina 28303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (23 miles from Erwin, NC)
- 18 days ago
- Garner, NC (23 miles from Erwin, NC)
- 18 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
Demographic Data for Erwin, NC
Moving to Erwin, NC? Find some basic demographic data about Erwin, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Erwin, NC
Highest Education Level
Customer Services in Erwin, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »