Customer Service Jobs in Dunn, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Clayton, NC (23 miles from Dunn, NC)
- 10 hours ago
- Clayton, NC (23 miles from Dunn, NC)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative III
- Fayetteville, NC (24 miles from Dunn, NC)
- 1 day ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 1 day ago
Closing Date: 07/18/2025 Type of Position: Customer Service Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (17 miles from Dunn, NC)
- 3 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 3 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Customer Service Representative
- Smithfield, NC (17 miles from Dunn, NC)
- 6 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 6 days ago
Ensuring that all customer service-related paperwork is maintained in neat, accurate and easily accessible files....
Remote --- Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 7 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 7 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkRetail Customer Service Associate
- Fayetteville, NC (24 miles from Dunn, NC)
- 9 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
- Fayetteville, NC (24 miles from Dunn, NC)
- 14 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 14 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative II (PPPO)
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
Customer Service Representative II will listen to, receives, and resolve complaints....
Overnight Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 21 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 21 days ago
Store 2723016: 5642 Bragg Blvd, Fayetteville, North Carolina 28303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate Job
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 25 days ago
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 25 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Clinton, NC (23 miles from Dunn, NC)
- 26 days ago
- Clinton, NC (23 miles from Dunn, NC)
- 26 days ago
Job Summary Dubose National Energy is seeking a Customer Service Representative for their Clinton, North Carolina location....
Customer Service Associate - Temporary
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PartTime Customer Service Associate Pro Weekend
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Spanish Bilingual Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Demographic Data for Dunn, NC
Moving to Dunn, NC? Find some basic demographic data about Dunn, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dunn, NC
Highest Education Level
Customer Services in Dunn, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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