Customer Service Jobs in Dunn, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 2 days ago
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 4 days ago
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Smithfield, NC (17 miles from Dunn, NC)
- 13 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 13 days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 15 days ago
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 15 days ago
The skill set we are looking for in a candidate are: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming...
Retail Customer Service Associate
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Customer Service Representative
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 22 days ago
- Fuquay Varina, NC (24 miles from Dunn, NC)
- 22 days ago
Store 2723146: 1720 N Main St, Fuquay-Varina, North Carolina 27526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Eastover, NC (22 miles from Dunn, NC)
- 22 days ago
- Eastover, NC (22 miles from Dunn, NC)
- 22 days ago
Store 2723051: 3123 Murphy Rd, Eastover, North Carolina 28312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723123: 873 Longbranch Rd, Dunn, North Carolina 28334 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - UniFirst
- Fayetteville, NC (24 miles from Dunn, NC)
- 25 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 25 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Medical Equipment Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Benson, NC (10 miles from Dunn, NC)
- 30+ days ago
- Benson, NC (10 miles from Dunn, NC)
- 30+ days ago
Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...
Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Fayetteville, NC (24 miles from Dunn, NC)
- 45+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Dunn, NC
Moving to Dunn, NC? Find some basic demographic data about Dunn, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dunn, NC
Highest Education Level
Customer Services in Dunn, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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