Customer Service Jobs in Dobson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pilot Mountain, NC (18 miles from Dobson, NC)
- 2 days ago
- Pilot Mountain, NC (18 miles from Dobson, NC)
- 2 days ago
Store 2701524: 805 S Key St, Pilot Mountain, North Carolina 27041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Elkin, NC (4 miles from Dobson, NC)
- 4 days ago
- Elkin, NC (4 miles from Dobson, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Galax, VA (21 miles from Dobson, NC)
- 5 days ago
- Galax, VA (21 miles from Dobson, NC)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Galax, VA (21 miles from Dobson, NC)
- 6 days ago
- Galax, VA (21 miles from Dobson, NC)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Cashier
- Lambsburg, VA (14 miles from Dobson, NC)
- 10 days ago
- Lambsburg, VA (14 miles from Dobson, NC)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Relations Associate (Phone Customer Service & Order Processing) M-F 9-6 - 3 Weeks PTO & More!
- Elkin, NC (4 miles from Dobson, NC)
- 60+ days ago
- Elkin, NC (4 miles from Dobson, NC)
- 60+ days ago
At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...
Customer Service Representative
- Yadkinville, NC (19 miles from Dobson, NC)
- 60+ days ago
- Yadkinville, NC (19 miles from Dobson, NC)
- 60+ days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service Representative
- Pilot Mountain, NC (18 miles from Dobson, NC)
- 45+ days ago
- Pilot Mountain, NC (18 miles from Dobson, NC)
- 45+ days ago
We are searching for qualified customer service reps with personality and people skills....
Lead Customer Service Representative, Full or Part Time
- Mount Airy, NC (11 miles from Dobson, NC)
- 90+ days ago
- Mount Airy, NC (11 miles from Dobson, NC)
- 90+ days ago
Store 2701522: 2227 Rockford St, Mount Airy, North Carolina 27030 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Dobson, NC
Moving to Dobson, NC? Find some basic demographic data about Dobson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dobson, NC
Highest Education Level
Customer Services in Dobson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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