Customer Service Jobs in Davidson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Concord, NC (20 miles from Davidson, NC)
- 1 hour ago
- Concord, NC (20 miles from Davidson, NC)
- 1 hour ago
Communications and paperwork for retail accounts and other departments: Purchasing, distribution, customer service, and accounts receivable. Identify and resolve customer concerns....
Customer Care Representative I
- Charlotte, NC (19 miles from Davidson, NC)
- 13 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 13 hours ago
service or contact center role Ability to navigate through multi-systems at once, including computer skills and technical aptitude....
Retail Customer Service Cashier
- Charlotte, NC (19 miles from Davidson, NC)
- 14 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 14 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (19 miles from Davidson, NC)
- 23 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 23 hours ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Representative Small Business
- Charlotte, NC (19 miles from Davidson, NC)
- 23 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 23 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Small business. Find out why were the #1 financial services company to grow YOUR career. Apply today....
Customer Service Representative I
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...
Remote WorkCustomer Service Associate Job Lincolnton, NC
- Lincolnton, NC (22 miles from Davidson, NC)
- 1 day ago
- Lincolnton, NC (22 miles from Davidson, NC)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Newell, NC (17 miles from Davidson, NC)
- 2 days ago
- Newell, NC (17 miles from Davidson, NC)
- 2 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
PT Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
Service Representative Requirements: High School diploma or equivalent, bachelor's highly preferred 1+ years of customer service experience Strong computer skills required with Microsoft Word and Outlook...
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
Inside Sales Representative - Charlotte, NC General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking a Customer Service Representative for our Charlotte, NC facility...
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
If so, we want you to join our team as a Customer Service Representative!...
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
CoMark is looking for a Customer Service Associate! This role will act as the key point of contact for our clients, helping to enhance their brand and sales through product launch events....
- Mooresville, NC (2 miles from Davidson, NC)
- 3 days ago
- Mooresville, NC (2 miles from Davidson, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Leader (Front End Leader)
- Charlotte, NC (19 miles from Davidson, NC)
- 4 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 4 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)....
Customer Service Representative Level I
- Charlotte, NC (19 miles from Davidson, NC)
- 5 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 5 days ago
Adecco is hiring immediately for an **Customer Service Representative level I** with a local client in **Charlotte, NC**! Apply now if you meet the qualifications listed below!...
Demographic Data for Davidson, NC
Moving to Davidson, NC? Find some basic demographic data about Davidson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Davidson, NC
Highest Education Level
Customer Services in Davidson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »