Customer Service Jobs in Dallas, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative - PT

  • Charlotte, NC (20 miles from Dallas, NC)
  • 19 days ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 19 days ago

service....

Remote Customer Service Representative - Facility Maintenance Services

  • Charlotte, NC (20 miles from Dallas, NC)
  • 2 hours ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 2 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Charlotte, NC (20 miles from Dallas, NC)
  • 2 hours ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 2 hours ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Associate

  • Charlotte, NC (20 miles from Dallas, NC)
  • 5 hours ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 5 hours ago

services Provide information to managers as well as internal and external customers to resolve customer issues Required Qualifications: 6+ months of Customer Service, Financial Services or Contact...

Customer Service Representative

  • Lake Wylie, SC (19 miles from Dallas, NC)
  • 13 hours ago
  • Lake Wylie, SC (19 miles from Dallas, NC)
  • 13 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago

Service Center Luxury - Charlotte South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative I

  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago

Job Summary Customer Service Representative I serve as the first point of contact for the customer service issues and resolves a high volume of patient inquiries regarding both hospital and professional...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Licensed Insurance Agent/ Customer Service Representative

  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 1 day ago

In person, Full Time Position available for insurance agent at in Charlotte NC. (Bilingual a plus) Candidate should hold a Property & Casualty Insurance License. (Will get license for the right...

Remote Work

Customer Service Representative

  • Newton, NC (20 miles from Dallas, NC)
  • 1 day ago
  • Newton, NC (20 miles from Dallas, NC)
  • 1 day ago

Nesco Resource is looking for a reliable and personable Customer Service Representative for 1st shift in Newton, NC! Monday-Friday: 8:00am-4:30pm, with occasional 6am start times and weekends....

Customer Service Representative

  • Huntersville, NC (19 miles from Dallas, NC)
  • 2 days ago
  • Huntersville, NC (19 miles from Dallas, NC)
  • 2 days ago

Customer Service Representative Job Description Join a leading supplier in the minerals and material solutions industry as a Customer Service Representative....

Customer Service Representative

  • Fort Mill, SC (23 miles from Dallas, NC)
  • 2 days ago
  • Fort Mill, SC (23 miles from Dallas, NC)
  • 2 days ago

Service Center Fort Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Charlotte, NC (20 miles from Dallas, NC)
  • 3 days ago
  • Charlotte, NC (20 miles from Dallas, NC)
  • 3 days ago

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...

Customer Accounts Advisor

  • Gastonia, NC (9 miles from Dallas, NC)
  • 3 days ago
  • Gastonia, NC (9 miles from Dallas, NC)
  • 3 days ago

service....

Demographic Data for Dallas, NC

Moving to Dallas, NC? Find some basic demographic data about Dallas, NC below.


Local
National
19,258
270
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dallas, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dallas, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dallas, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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