Customer Service Jobs in Crouse, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Canella Heating & Air Conditioning - Customer Service Representative

  • Conover, NC (23 miles from Crouse, NC)
  • 1 day ago
  • Conover, NC (23 miles from Crouse, NC)
  • 1 day ago

St West Conover, NC 28613 OR 4738 N NC16 Business Hwy, Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....

Customer Service Associate Job Lincolnton, NC

  • Lincolnton, NC (6 miles from Crouse, NC)
  • 1 day ago
  • Lincolnton, NC (6 miles from Crouse, NC)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative Job Belmont, NC

  • Belmont, NC (21 miles from Crouse, NC)
  • 5 days ago
  • Belmont, NC (21 miles from Crouse, NC)
  • 5 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Pharmacy Customer Service Associate

  • Lake Wylie, SC (24 miles from Crouse, NC)
  • 5 days ago
  • Lake Wylie, SC (24 miles from Crouse, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Job

  • Belmont, NC (21 miles from Crouse, NC)
  • 5 days ago
  • Belmont, NC (21 miles from Crouse, NC)
  • 5 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Associate

  • Shelby, NC (17 miles from Crouse, NC)
  • 5 days ago
  • Shelby, NC (17 miles from Crouse, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Gastonia, NC (13 miles from Crouse, NC)
  • 6 days ago
  • Gastonia, NC (13 miles from Crouse, NC)
  • 6 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...

Customer Service Representative

  • Gastonia, NC (13 miles from Crouse, NC)
  • 7 days ago
  • Gastonia, NC (13 miles from Crouse, NC)
  • 7 days ago

Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Gastonia, NC (13 miles from Crouse, NC)
  • 12 days ago
  • Gastonia, NC (13 miles from Crouse, NC)
  • 12 days ago

Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....

Customer Service Representative

  • Conover, NC (23 miles from Crouse, NC)
  • 16 days ago
  • Conover, NC (23 miles from Crouse, NC)
  • 16 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Conover, Nebraska, United States Of America Views:3 Our Customer Service Representatives ensure that customers' transactional...

Medical Equipment Customer Service Representative

  • Lincolnton, NC (6 miles from Crouse, NC)
  • 24 days ago
  • Lincolnton, NC (6 miles from Crouse, NC)
  • 24 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Mount Holly, NC (19 miles from Crouse, NC)
  • 24 days ago
  • Mount Holly, NC (19 miles from Crouse, NC)
  • 24 days ago

Customer Service Representative Elevate Textiles United States, North Carolina, Mount Holly 24 American Street (Show on map) Jun 16, 2025 Description This position requires the ability to (this is not...

Sales & Customer Service Associate

  • Denver, NC (17 miles from Crouse, NC)
  • 30+ days ago
  • Denver, NC (17 miles from Crouse, NC)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Newton, NC (16 miles from Crouse, NC)
  • 30+ days ago
  • Newton, NC (16 miles from Crouse, NC)
  • 30+ days ago

CUSTOMER SERVICE REPRESENTATIVE (Upholstery) The Customer Service Representative will act as a liaison between the customer and the manufacturing plants....

Customer Service Representative

  • Gastonia, NC (13 miles from Crouse, NC)
  • 30+ days ago
  • Gastonia, NC (13 miles from Crouse, NC)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Crouse, NC

Moving to Crouse, NC? Find some basic demographic data about Crouse, NC below.


Local
National
2,862
27
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Crouse, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crouse, NC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crouse, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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