Customer Service Jobs in Conover, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Medical Equipment Customer Service Representative

Mooresville, NC (24 miles from Conover, NC)
2 days ago

Mooresville, NC (24 miles from Conover, NC)
2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

Denver, NC (18 miles from Conover, NC)
2 days ago

Denver, NC (18 miles from Conover, NC)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

Lincolnton, NC (18 miles from Conover, NC)
10 days ago

Lincolnton, NC (18 miles from Conover, NC)
10 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

Hickory, NC (7 miles from Conover, NC)
13 days ago

Hickory, NC (7 miles from Conover, NC)
13 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

Hickory, NC (7 miles from Conover, NC)
14 days ago

Hickory, NC (7 miles from Conover, NC)
14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...

Retail Customer Service Associate

Mooresville, NC (24 miles from Conover, NC)
14 days ago

Mooresville, NC (24 miles from Conover, NC)
14 days ago

Customer Service Representative

Denver, NC (18 miles from Conover, NC)
15 days ago

Denver, NC (18 miles from Conover, NC)
15 days ago

Store 2723946: 7405 NC HWY 73, Denver, North Carolina 28037 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

Denver, NC (18 miles from Conover, NC)
15 days ago

Denver, NC (18 miles from Conover, NC)
15 days ago

Store 2723946: 7405 NC HWY 73, Denver, North Carolina 28037 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

Statesville, NC (20 miles from Conover, NC)
15 days ago

Statesville, NC (20 miles from Conover, NC)
15 days ago

Store 2723948: 131 Turnersburg Hwy, Statesville, North Carolina 28625 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative, Full or Part Time

Hickory, NC (7 miles from Conover, NC)
15 days ago

Hickory, NC (7 miles from Conover, NC)
15 days ago

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

Lincolnton, NC (18 miles from Conover, NC)
15 days ago

Lincolnton, NC (18 miles from Conover, NC)
15 days ago

Store 2723956: 1627 E Main St, Lincolnton, North Carolina 28092 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

Mount Mourne, NC (24 miles from Conover, NC)
19 days ago

Mount Mourne, NC (24 miles from Conover, NC)
19 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Retail Customer Service Supervisor

Statesville, NC (20 miles from Conover, NC)
27 days ago

Statesville, NC (20 miles from Conover, NC)
27 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Sales/Customer Service Associate

Mooresville, NC (24 miles from Conover, NC)
28 days ago

Mooresville, NC (24 miles from Conover, NC)
28 days ago

Hand and Stone Massage and Facial Spa, located in Mooresville, NC, is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!!...

Inside Sales Customer Service Representative

Statesville, NC (20 miles from Conover, NC)
30+ days ago

Statesville, NC (20 miles from Conover, NC)
30+ days ago

Experience: 1+ years of customer service experience. Experience with knowledge in the construction or roofing field is a plus....

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Demographic Data for Conover, NC

Moving to Conover, NC? Find some basic demographic data about Conover, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Conover, NC

Local

National

Total Population

22,970

Number of Businesses

527

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Conover, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Conover, NC offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Conover, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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