Customer Service Jobs in Clayton, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Customer Service Representative - FT

  • Raleigh, NC (14 miles from Clayton, NC)
  • 5 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 5 days ago

service....

Customer Service Representative - PT

  • Raleigh, NC (14 miles from Clayton, NC)
  • 5 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 5 days ago

service....

Scheduling/Customer Service Representative

  • Clayton, NC
  • 4 hours ago
  • Clayton, NC
  • 4 hours ago

Requires exceptional customer service and organizational skills. Medical terminology desired....

Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 11 hours ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 11 hours ago

service preferred Experience in a healthcare customer service call center setting Strong communication skills, both verbal and written Ability to handle stressful situations with patience and professionalism...

Call Center Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 13 hours ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 13 hours ago

We are seeking a skilled and empathetic Call Center Customer Service Representative to join our client's dynamic team....

Customer Service Associate

  • Fuquay Varina, NC (21 miles from Clayton, NC)
  • 2 days ago
  • Fuquay Varina, NC (21 miles from Clayton, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Holly Springs, NC (22 miles from Clayton, NC)
  • 3 days ago
  • Holly Springs, NC (22 miles from Clayton, NC)
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Customer Service Representative

  • Benson, NC (13 miles from Clayton, NC)
  • 3 days ago
  • Benson, NC (13 miles from Clayton, NC)
  • 3 days ago

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...

Retail Customer Experience Associate, Triangle Town Center - Full Time

  • Raleigh, NC (14 miles from Clayton, NC)
  • 3 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 3 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate - Temporary

  • Fuquay Varina, NC (21 miles from Clayton, NC)
  • 5 days ago
  • Fuquay Varina, NC (21 miles from Clayton, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 6 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual Spanish Customer Service Representative - Remote

  • Raleigh, NC (14 miles from Clayton, NC)
  • 7 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Client Service Representative

  • Willow Spring, NC (11 miles from Clayton, NC)
  • 8 days ago
  • Willow Spring, NC (11 miles from Clayton, NC)
  • 8 days ago

All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...

Remote Work

Retail Customer Service Associate

  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Cary, NC (20 miles from Clayton, NC)
  • 8 days ago
  • Cary, NC (20 miles from Clayton, NC)
  • 8 days ago

We're looking for a multiple Customer Service Representatives to join our team. We are looking for help nights and weekends....

Demographic Data for Clayton, NC

Moving to Clayton, NC? Find some basic demographic data about Clayton, NC below.


Local
National
80,305
1,283
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clayton, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clayton, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clayton, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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