Customer Service Jobs in Cherryville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Retail Customer Service Associate

  • Gastonia, NC (14 miles from Cherryville, NC)
  • 18 hours ago
  • Gastonia, NC (14 miles from Cherryville, NC)
  • 18 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...

Pharmacy Customer Service Associate

  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 1 day ago
  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Kings Mountain, NC (9 miles from Cherryville, NC)
  • 2 days ago
  • Kings Mountain, NC (9 miles from Cherryville, NC)
  • 2 days ago

Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative, Full or Part Time

  • Gastonia, NC (14 miles from Cherryville, NC)
  • 2 days ago
  • Gastonia, NC (14 miles from Cherryville, NC)
  • 2 days ago

Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Stanley, NC (19 miles from Cherryville, NC)
  • 2 days ago
  • Stanley, NC (19 miles from Cherryville, NC)
  • 2 days ago

Store 2709100: 506 S Hwy 27, Stanley, North Carolina 28164 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Gastonia, NC (14 miles from Cherryville, NC)
  • 2 days ago
  • Gastonia, NC (14 miles from Cherryville, NC)
  • 2 days ago

Store 2723973: 3794 E Franklin Blvd, Gastonia, North Carolina 28056 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Accounts Advisor

  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 2 days ago
  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 2 days ago

service....

Customer Service Representative

  • Cramerton, NC (21 miles from Cherryville, NC)
  • 5 days ago
  • Cramerton, NC (21 miles from Cherryville, NC)
  • 5 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Community Outreach & Customer Service Associate

  • Gastonia, NC (14 miles from Cherryville, NC)
  • 9 days ago
  • Gastonia, NC (14 miles from Cherryville, NC)
  • 9 days ago

Our Outreach and Customer Service team is at the helm of representation for our client's....

Customer Service Representative

  • Kings Mountain, NC (9 miles from Cherryville, NC)
  • 9 days ago
  • Kings Mountain, NC (9 miles from Cherryville, NC)
  • 9 days ago

Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Lake Wylie, SC (24 miles from Cherryville, NC)
  • 10 days ago
  • Lake Wylie, SC (24 miles from Cherryville, NC)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Newton, NC (18 miles from Cherryville, NC)
  • 11 days ago
  • Newton, NC (18 miles from Cherryville, NC)
  • 11 days ago

Nesco Resource is looking for a reliable and personable Customer Service Representative for 1st shift in Newton, NC! Monday-Friday: 8:00am-4:30pm, with occasional 6am start times and weekends....

Retail Customer Service Cashier

  • Newton, NC (18 miles from Cherryville, NC)
  • 21 days ago
  • Newton, NC (18 miles from Cherryville, NC)
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Sales & Customer Service Associate

  • Gastonia, NC (14 miles from Cherryville, NC)
  • 25 days ago
  • Gastonia, NC (14 miles from Cherryville, NC)
  • 25 days ago

Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 30+ days ago
  • Lincolnton, NC (9 miles from Cherryville, NC)
  • 30+ days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Demographic Data for Cherryville, NC

Moving to Cherryville, NC? Find some basic demographic data about Cherryville, NC below.


Local
National
13,669
213
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Cherryville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cherryville, NC offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cherryville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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