Customer Service Jobs in Cherry Point, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Swansboro, NC (15 miles from Cherry Point, NC)
- 13 hours ago
- Swansboro, NC (15 miles from Cherry Point, NC)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bern, NC (14 miles from Cherry Point, NC)
- 5 days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 5 days ago
We are looking to add a Customer Service Representative to our team at Jill's Pet Resort!...
customer Service Agent, Cross Functional (Part-Time)
- New Bern, NC (14 miles from Cherry Point, NC)
- 7 days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 7 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative, Full or Part Time
- New Bern, NC (14 miles from Cherry Point, NC)
- 23 days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 23 days ago
Store 2720934: 1211 Simmons St, New Bern, North Carolina 28560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
/23101/track.gif&z=8&s=RTL&ih_t=6%2F11%2F2025+10%3A04%3A04+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative / Project Manager
- New Bern, NC (14 miles from Cherry Point, NC)
- 26 days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 26 days ago
Our tight-knit team in New Bern is actively seeking a Customer Service Representative (CSR) to join us full time....
Customer Service Representative
- Atlantic Beach, NC (15 miles from Cherry Point, NC)
- 30+ days ago
- Atlantic Beach, NC (15 miles from Cherry Point, NC)
- 30+ days ago
Store 2720918: 407 E Fort MacOn Rd, Atlantic Beach, North Carolina 28512 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Bayboro, NC (23 miles from Cherry Point, NC)
- 45+ days ago
- Bayboro, NC (23 miles from Cherry Point, NC)
- 45+ days ago
Now Hiring a full time Customer Service Representative with marketing responsibilities. Monday-Friday 8:30 to 5:30 with one whole day off and an occasional Saturday 9-2....
Customer Service Representative
- Newport, NC (8 miles from Cherry Point, NC)
- 45+ days ago
- Newport, NC (8 miles from Cherry Point, NC)
- 45+ days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service Representative (Loan Consultant II)
- New Bern, NC (14 miles from Cherry Point, NC)
- 60+ days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- New Bern, NC (14 miles from Cherry Point, NC)
- 60+ days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Cape Carteret, NC (15 miles from Cherry Point, NC)
- 60+ days ago
- Cape Carteret, NC (15 miles from Cherry Point, NC)
- 60+ days ago
Customer Service Representative....
Customer Service/ Lot Attendant
- Newport, NC (8 miles from Cherry Point, NC)
- 90+ days ago
- Newport, NC (8 miles from Cherry Point, NC)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- New Bern, NC (14 miles from Cherry Point, NC)
- 90+ days ago
- New Bern, NC (14 miles from Cherry Point, NC)
- 90+ days ago
Store 2706790: 425 Hotel Drive, New Bern, North Carolina 28562 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Bayboro, NC (23 miles from Cherry Point, NC)
- 90+ days ago
- Bayboro, NC (23 miles from Cherry Point, NC)
- 90+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cherry Point, NC
Highest Education Level
Customer Services in Cherry Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »