Customer Service Jobs in Charlotte, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South!...
- Indian Trail, NC (15 miles from Charlotte, NC)
- 10 hours ago
- Indian Trail, NC (15 miles from Charlotte, NC)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Matthews, NC (13 miles from Charlotte, NC)
- 19 hours ago
- Matthews, NC (13 miles from Charlotte, NC)
- 19 hours ago
service and/or administrative assistant experience Carolina Veterinary Specialists is a network of six 24-hour specialty and emergency hospitals in the Carolinas and has been providing premier veterinary...
Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology
- Matthews, NC (13 miles from Charlotte, NC)
- 19 hours ago
- Matthews, NC (13 miles from Charlotte, NC)
- 19 hours ago
We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....
Customer Service Representative/ Inside Sales Representative
- Charlotte, NC
- 1 day ago
- Charlotte, NC
- 1 day ago
service experience; inside sales experience Associate or Bachelor’s degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge...
Customer Service Associate (part-time)-Monroe
- Monroe, NC (20 miles from Charlotte, NC)
- 1 day ago
- Monroe, NC (20 miles from Charlotte, NC)
- 1 day ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative - Bilingual preferred
- Fort Mill, SC (14 miles from Charlotte, NC)
- 1 day ago
- Fort Mill, SC (14 miles from Charlotte, NC)
- 1 day ago
Job Description Summary Customer Service Representative Sunbelts Customer Service Representative is equipped for success so we can make it happen for our customers....
Pharmacy Customer Service Associate
- Pineville, NC (10 miles from Charlotte, NC)
- 1 day ago
- Pineville, NC (10 miles from Charlotte, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Full Time (Including After Hours And Weekends)
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
Electric is looking for customer service representatives to join our team, so apply today!...
IN OFFICE Customer Service Representative & Administrative Assistant
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
Customer Service Responsibilities Answer customer calls and schedule jobs according to their needs....
Customer Service Associate Job
- Matthews, NC (13 miles from Charlotte, NC)
- 1 day ago
- Matthews, NC (13 miles from Charlotte, NC)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
CSRs are required to provide a stellar level of customer service and satisfaction with each contact....
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
What youll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal....
Customer Service Associate (part-time)
- Concord, NC (20 miles from Charlotte, NC)
- 2 days ago
- Concord, NC (20 miles from Charlotte, NC)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Charlotte, NC
Highest Education Level
Customer Services in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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