Customer Service Jobs in Chapel Hill, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 2 hours ago
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 hours ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 2 hours ago
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 2 hours ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative-Chat Repair
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 1 day ago
If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you!...
Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 4 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Success Representative
- Durham, NC (8 miles from Chapel Hill, NC)
- 4 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 4 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service & Retail Front Desk Associate - Store #53 - 1600 South Miami Blvd
- Durham, NC (8 miles from Chapel Hill, NC)
- 9 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 9 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 11 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 11 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate, InMotion
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 11 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 11 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Nights/Weekends
- Chapel Hill, NC
- 11 days ago
- Chapel Hill, NC
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Cary, NC (20 miles from Chapel Hill, NC)
- 12 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 12 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - No Weekends
- Cary, NC (20 miles from Chapel Hill, NC)
- 12 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 12 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 13 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 13 days ago
. - Communicate and coordinate with internal departments (service, sales, distribution) ### Requirements - Highschool Diploma or GED required - Knowledge of customer service principles and practices...
Customer Service Representative-Video Repair
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Customer Service Representative (Reliability)
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
Then you'll thrive as a professional Customer Service Representative at Spectrum....
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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