Customer Service Jobs in Carthage, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative, Full or Part Time
- Carthage, NC
- 6 days ago
- Carthage, NC
- 6 days ago
Store 2723842: 7249 US Hwy 15-501, Carthage, North Carolina 28327 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Sanford, NC (17 miles from Carthage, NC)
- 8 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 8 days ago
Store 2723778: 2219 Jefferson Davis Hwy, Sanford, North Carolina 27330 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cameron, NC (15 miles from Carthage, NC)
- 15 days ago
- Cameron, NC (15 miles from Carthage, NC)
- 15 days ago
Store 2723998: 2531 Nc Hwy 87 S, Cameron, North Carolina 28326 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Sanford, NC (17 miles from Carthage, NC)
- 15 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 15 days ago
Store 2723777: 2062 S Horner Blvd, Sanford, North Carolina 27330 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
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Customer Service Representative
- Southern Pines, NC (12 miles from Carthage, NC)
- 60+ days ago
- Southern Pines, NC (12 miles from Carthage, NC)
- 60+ days ago
Store 2720475: 10805 S US 15-501 Hwy, Southern Pines, North Carolina 28387 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Lead Customer Service Representative, Full or Part Time
- Sanford, NC (17 miles from Carthage, NC)
- 90+ days ago
- Sanford, NC (17 miles from Carthage, NC)
- 90+ days ago
Store 2723868: 14591 Nc 27 W, Sanford, North Carolina 27332 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carthage, NC
Moving to Carthage, NC? Find some basic demographic data about Carthage, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carthage, NC
Highest Education Level
Customer Services in Carthage, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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