Customer Service Jobs in Carrboro, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Streets at Southpoint
- Durham, NC (11 miles from Carrboro, NC)
- 12 hours ago
- Durham, NC (11 miles from Carrboro, NC)
- 12 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Cary, NC (19 miles from Carrboro, NC)
- 22 hours ago
- Cary, NC (19 miles from Carrboro, NC)
- 22 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate
- Durham, NC (11 miles from Carrboro, NC)
- 2 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
Sales & Customer Service Associate
- Durham, NC (11 miles from Carrboro, NC)
- 2 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - Work From Home
- Holly Springs, NC (24 miles from Carrboro, NC)
- 4 days ago
- Holly Springs, NC (24 miles from Carrboro, NC)
- 4 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkAirport Customer Service Agent- RDU AirFrance
- Morrisville, NC (15 miles from Carrboro, NC)
- 4 days ago
- Morrisville, NC (15 miles from Carrboro, NC)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Cary, NC (19 miles from Carrboro, NC)
- 5 days ago
- Cary, NC (19 miles from Carrboro, NC)
- 5 days ago
Customer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
- Siler City, NC (24 miles from Carrboro, NC)
- 5 days ago
- Siler City, NC (24 miles from Carrboro, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cary, NC (19 miles from Carrboro, NC)
- 7 days ago
- Cary, NC (19 miles from Carrboro, NC)
- 7 days ago
Must have Call Center/Customer service experience and be familiar with medical terminology....
Pharmacy Customer Service Associate
- Durham, NC (11 miles from Carrboro, NC)
- 8 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (10 miles from Carrboro, NC)
- 8 days ago
- Pittsboro, NC (10 miles from Carrboro, NC)
- 8 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative-Chat Repair (Onsite)
- Morrisville, NC (15 miles from Carrboro, NC)
- 9 days ago
- Morrisville, NC (15 miles from Carrboro, NC)
- 9 days ago
If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you!...
Customer Service Representative
- Morrisville, NC (15 miles from Carrboro, NC)
- 12 days ago
- Morrisville, NC (15 miles from Carrboro, NC)
- 12 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Success Representative
- Durham, NC (11 miles from Carrboro, NC)
- 12 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 12 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service & Retail Front Desk Associate - Store #53 - 1600 South Miami Blvd
- Durham, NC (11 miles from Carrboro, NC)
- 17 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 17 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Demographic Data for Carrboro, NC
Moving to Carrboro, NC? Find some basic demographic data about Carrboro, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Carrboro, NC
Highest Education Level
Customer Services in Carrboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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