Customer Service Jobs in Carolina Beach, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Retail Customer Service Specialist

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 2 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 2 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Relations Specialist

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 3 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 3 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Bolivia, NC (15 miles from Carolina Beach, NC)
  • 6 days ago
  • Bolivia, NC (15 miles from Carolina Beach, NC)
  • 6 days ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Pharmacy Customer Service Associate

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 7 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Representative

  • Leland, NC (18 miles from Carolina Beach, NC)
  • 7 days ago
  • Leland, NC (18 miles from Carolina Beach, NC)
  • 7 days ago

The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...

Customer Accounts Advisor

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 7 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 7 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Associate - Temporary

  • Holden Beach, NC (23 miles from Carolina Beach, NC)
  • 7 days ago
  • Holden Beach, NC (23 miles from Carolina Beach, NC)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative, Full or Part Time

  • Southport, NC (9 miles from Carolina Beach, NC)
  • 21 days ago
  • Southport, NC (9 miles from Carolina Beach, NC)
  • 21 days ago

Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 24 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 24 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Remote Customer Service Representative

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 27 days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 27 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 30+ days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 30+ days ago

Job Description: Customer Service Representatives ensure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....

Overnight Customer Service Representative

  • Southport, NC (9 miles from Carolina Beach, NC)
  • 45+ days ago
  • Southport, NC (9 miles from Carolina Beach, NC)
  • 45+ days ago

Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Tech Savvy Customer Service Representative

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 45+ days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 45+ days ago

You are directly responsible for the customer service experience. It is your responsibility to assist any customer that comes through the door in a professional and timely manner....

Customer Service Representative

  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 45+ days ago
  • Wilmington, NC (16 miles from Carolina Beach, NC)
  • 45+ days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Southport, NC (9 miles from Carolina Beach, NC)
  • 45+ days ago
  • Southport, NC (9 miles from Carolina Beach, NC)
  • 45+ days ago

Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Carolina Beach, NC

Moving to Carolina Beach, NC? Find some basic demographic data about Carolina Beach, NC below.


Local
National
6,848
318
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carolina Beach, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carolina Beach, NC offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carolina Beach, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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