Customer Service Jobs in Carolina Beach, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 2 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 3 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 3 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Bolivia, NC (15 miles from Carolina Beach, NC)
- 6 days ago
- Bolivia, NC (15 miles from Carolina Beach, NC)
- 6 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Pharmacy Customer Service Associate
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 7 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative
- Leland, NC (18 miles from Carolina Beach, NC)
- 7 days ago
- Leland, NC (18 miles from Carolina Beach, NC)
- 7 days ago
The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 7 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 7 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Associate - Temporary
- Holden Beach, NC (23 miles from Carolina Beach, NC)
- 7 days ago
- Holden Beach, NC (23 miles from Carolina Beach, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Southport, NC (9 miles from Carolina Beach, NC)
- 21 days ago
- Southport, NC (9 miles from Carolina Beach, NC)
- 21 days ago
Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 24 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Customer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 27 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 30+ days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 30+ days ago
Job Description: Customer Service Representatives ensure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....
Overnight Customer Service Representative
- Southport, NC (9 miles from Carolina Beach, NC)
- 45+ days ago
- Southport, NC (9 miles from Carolina Beach, NC)
- 45+ days ago
Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Tech Savvy Customer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 45+ days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 45+ days ago
You are directly responsible for the customer service experience. It is your responsibility to assist any customer that comes through the door in a professional and timely manner....
Customer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 45+ days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 45+ days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Southport, NC (9 miles from Carolina Beach, NC)
- 45+ days ago
- Southport, NC (9 miles from Carolina Beach, NC)
- 45+ days ago
Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carolina Beach, NC
Moving to Carolina Beach, NC? Find some basic demographic data about Carolina Beach, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carolina Beach, NC
Highest Education Level
Customer Services in Carolina Beach, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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