Customer Service Jobs in Burnsville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Customer Service Representative I

  • Asheville, NC (24 miles from Burnsville, NC)
  • 2 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 2 days ago

About our opportunity: The City of Asheville is seeking qualified applicants for the position of full-time Customer Service Representative I within the Water Department....

Customer Service Representative Hospitality Sales Team

  • Asheville, NC (24 miles from Burnsville, NC)
  • 4 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 4 days ago

Customer Service Representative Hospitality Sales Team Department:Site - Customer Service Location:Asheville, NC Summary: The primary responsibility of a Customer Service representative for Hospitality...

Pharmacy Customer Service Associate

  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR) -- Physician Practice

  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Customer Service Associate

  • Erwin, TN (16 miles from Burnsville, NC)
  • 6 days ago
  • Erwin, TN (16 miles from Burnsville, NC)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ENO Customer Service Representative

  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 6 days ago

ENO is seeking a hardworking and adaptive new team member to provide in-depth customer service to our consumer and wholesale customers....

Customer Service Representative - Asheville Office

  • Asheville, NC (24 miles from Burnsville, NC)
  • 14 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 14 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Retail Customer Service Cashier

  • Marion, NC (18 miles from Burnsville, NC)
  • 15 days ago
  • Marion, NC (18 miles from Burnsville, NC)
  • 15 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Relations Specialist

  • Asheville, NC (24 miles from Burnsville, NC)
  • 16 days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 16 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Billing Clerk/Customer Service Representative

  • Asheville, NC (24 miles from Burnsville, NC)
  • 30+ days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 30+ days ago

We are seeking a motivated and detail-oriented Billing Clerk who is also highly skilled in customer service....

Customer Service Representative

  • Asheville, NC (24 miles from Burnsville, NC)
  • 30+ days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 30+ days ago

Spherion is hiring Customer Service Representatives immediately in Asheville, NC....

Full-Time Customer Service Representative

  • Swannanoa, NC (18 miles from Burnsville, NC)
  • 45+ days ago
  • Swannanoa, NC (18 miles from Burnsville, NC)
  • 45+ days ago

service knowledge with strong follow up skills Conduct self in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi-line Qualifications...

Customer Service Associate Job

  • Weaverville, NC (15 miles from Burnsville, NC)
  • 60+ days ago
  • Weaverville, NC (15 miles from Burnsville, NC)
  • 60+ days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Concierge Customer Service Representative

  • Asheville, NC (24 miles from Burnsville, NC)
  • 90+ days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 90+ days ago

As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...

Retail Customer Service Team Member Part Time

  • Asheville, NC (24 miles from Burnsville, NC)
  • 90+ days ago
  • Asheville, NC (24 miles from Burnsville, NC)
  • 90+ days ago

Store - ASHEVILLE, NCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Demographic Data for Burnsville, NC

Moving to Burnsville, NC? Find some basic demographic data about Burnsville, NC below.


Local
National
16,397
325
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burnsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burnsville, NC offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burnsville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »