Customer Service Jobs in Burlington, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 17 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Life Contact Center
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Customer service experience or data entry experience while using multiple systems....
Remote WorkProperty Casualty Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC....
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
The Customer Service Specialist plays a vital role in communication and relationship building with our client's suppliers capturing outstanding transactions not yet processed by our client....
Pharmacy Customer Service Associate
- Reidsville, NC (23 miles from Burlington, NC)
- 9 days ago
- Reidsville, NC (23 miles from Burlington, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Spanish Bilingual Customer Service Representative
- Siler City, NC (21 miles from Burlington, NC)
- 9 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 10 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 10 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 10 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Reidsville, NC (23 miles from Burlington, NC)
- 17 days ago
- Reidsville, NC (23 miles from Burlington, NC)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Associate Job
- Greensboro, NC (15 miles from Burlington, NC)
- 20 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 20 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative - medi USA
- Whitsett, NC (6 miles from Burlington, NC)
- 22 days ago
- Whitsett, NC (6 miles from Burlington, NC)
- 22 days ago
Customer Service Representative - medi USA!!!...
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 23 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 23 days ago
North Elm Animal Hospital might be the right place for you if: You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person...
Customer Service Representative, Full or Part Time
- Elon, NC (12 miles from Burlington, NC)
- 28 days ago
- Elon, NC (12 miles from Burlington, NC)
- 28 days ago
Store 2720112: 110 W Haggard Ave, Elon, North Carolina 27244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burlington, NC
Highest Education Level
Customer Services in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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