Customer Service Jobs in Burlington, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Greensboro, NC (15 miles from Burlington, NC)
- 7 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 7 hours ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (15 miles from Burlington, NC)
- 7 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 7 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Jamestown, NC (24 miles from Burlington, NC)
- 2 days ago
- Jamestown, NC (24 miles from Burlington, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Facilities Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
The Facilities Customer Service Representative schedules the work activities of Skilled Trades Department (Carpenters, Electricians, Locksmiths, HVAC and Plumbers), Residence Life, Heating Plant, Housekeeping...
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Service Representative Qualifications High school diploma or equivalent is preferred At least two (2) years experience in customer service is required; candidates with experience in a corrugated or...
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
Customer Service Associate (part-time)
- Mebane, NC (14 miles from Burlington, NC)
- 8 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 8 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Facilities Customer Service Representative North Carolina A&T State University
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
Description: The Facilities Customer Service Representative schedules the work activities of Skilled Trades Department (Carpenters, Electricians, Locksmiths, HVAC and Plumbers), Residence Life, Heating...
Retail Customer Service Cashier
- Mebane, NC (14 miles from Burlington, NC)
- 10 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Overnight Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Part time Customer Service Associate (Req 12067)
- Reidsville, NC (23 miles from Burlington, NC)
- 14 days ago
- Reidsville, NC (23 miles from Burlington, NC)
- 14 days ago
Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....
- Greensboro, NC (15 miles from Burlington, NC)
- 17 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 17 days ago
Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you are...
Lead Customer Service Associate Job
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Greensboro, NC
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Customer Service Representative, Full or Part Time
- Siler City, NC (21 miles from Burlington, NC)
- 22 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 22 days ago
Store 2723192: 1740 E Eleventh St, Siler City, North Carolina 27344 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burlington, NC
Highest Education Level
Customer Services in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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