Customer Service Jobs in Boiling Springs, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 1 day ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Pharmacy Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 1 day ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 3 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 3 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
- Forest City, NC (13 miles from Boiling Springs, NC)
- 4 days ago
- Forest City, NC (13 miles from Boiling Springs, NC)
- 4 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative (Loan Consultant II)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 15 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 15 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Emergency Services Support - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 18 days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 18 days ago
service jobs in Spindale, NC, join us as an emergency support customer service associate in Spindale....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 22 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 22 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 24 days ago
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 28 days ago
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 28 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Shelby, NC (10 miles from Boiling Springs, NC)
- 45+ days ago
- Shelby, NC (10 miles from Boiling Springs, NC)
- 45+ days ago
Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
Store 2723973: 3794 E Franklin Blvd, Gastonia, North Carolina 28056 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Gaffney, SC (19 miles from Boiling Springs, NC)
- 45+ days ago
- Gaffney, SC (19 miles from Boiling Springs, NC)
- 45+ days ago
Store 2723959: 1711 W Floyd Baker Blvd, Gaffney, South Carolina 29341 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Agent - First Responder Network Support - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 60+ days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 60+ days ago
, preferably in customer service in a call center environment....
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Boiling Springs, NC
Highest Education Level
Customer Services in Boiling Springs, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »