Customer Service Jobs in Boiling Springs, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 16 hours ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 16 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...
Customer Service Representative
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 2 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 2 days ago
Store 2723411: 2795 Boiling Springs Rd, Boiling Springs, South Carolina 29316 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 2 days ago
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 2 days ago
Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Full or Part Time
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 2 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 2 days ago
Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 2 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 2 days ago
Store 2723973: 3794 E Franklin Blvd, Gastonia, North Carolina 28056 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Forest City, NC (13 miles from Boiling Springs, NC)
- 3 days ago
- Forest City, NC (13 miles from Boiling Springs, NC)
- 3 days ago
service....
Customer Service Representative
- Gaffney, SC (19 miles from Boiling Springs, NC)
- 5 days ago
- Gaffney, SC (19 miles from Boiling Springs, NC)
- 5 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Agent - First Responder Network Support - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 8 days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 8 days ago
Job Requirements - Customer Service Agent Qualifications & Requirements High school diploma or equivalent preferred. Strong interpersonal and customer service skills....
Community Outreach & Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 9 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 9 days ago
Our Outreach and Customer Service team is at the helm of representation for our client's....
Customer Service Representative
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 9 days ago
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 9 days ago
Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 25 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 25 days ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
Customer Service Agent - Emergency Services - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 26 days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 26 days ago
Job Requirements - Customer Service Agent Qualifications and experience required for the role of the Customer Service Agent: High school diploma or equivalent (preferred)....
Customer Service Representative (Loan Consultant II)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 30+ days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 30+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 30+ days ago
Are you a people person with exceptional organizational skills and a passion for providing top-notch customer service?...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Boiling Springs, NC
Highest Education Level
Customer Services in Boiling Springs, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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