Customer Service Jobs in Black Mountain, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Client Service Representative at Family Vet

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 17 hours ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 17 hours ago

Client Service Representative at West Asheville Family Vet Practice: Youd do anything for your family. AtWest Asheville Family Vet, we feel the same. Each one of our patients receives personal...

Airport Customer Service Agent PT (Delta) - AVL

  • Fletcher, NC (15 miles from Black Mountain, NC)
  • 2 days ago
  • Fletcher, NC (15 miles from Black Mountain, NC)
  • 2 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Airport Customer Service Agent FT (Delta) - AVL

  • Fletcher, NC (15 miles from Black Mountain, NC)
  • 2 days ago
  • Fletcher, NC (15 miles from Black Mountain, NC)
  • 2 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Pharmacy Customer Service Associate

  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 2 days ago
  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 7 days ago
  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 8 days ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 645 Patton Ave, Asheville, NC 28806...

Retail Customer Service Cashier

  • Marion, NC (16 miles from Black Mountain, NC)
  • 17 days ago
  • Marion, NC (16 miles from Black Mountain, NC)
  • 17 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, Physician Practice

  • Arden, NC (19 miles from Black Mountain, NC)
  • 18 days ago
  • Arden, NC (19 miles from Black Mountain, NC)
  • 18 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Customer Service Associate Job Asheville, NC

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 21 days ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 21 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Representative - Sleep

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 22 days ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 22 days ago

Customer Service Representative - Sleep 3.8 3.8 out of 5 stars Asheville, NC 28803 Aeroflow Health- Customer Service Representative Starting Pay Rate: $20/hr Shift: Monday - Friday 8:00 AM - 5:00 PM...

Customer Service Representative - PBMD Behavioral Health - Hendersonville

  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 23 days ago
  • Hendersonville, NC (19 miles from Black Mountain, NC)
  • 23 days ago

Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...

Client Service Representative

  • Flat Rock, NC (22 miles from Black Mountain, NC)
  • 30+ days ago
  • Flat Rock, NC (22 miles from Black Mountain, NC)
  • 30+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 30+ days ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Full Time - Sales Associate - Building Materials - Day

  • Arden, NC (19 miles from Black Mountain, NC)
  • 30+ days ago
  • Arden, NC (19 miles from Black Mountain, NC)
  • 30+ days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative (Loan Consultant I)

  • Asheville, NC (15 miles from Black Mountain, NC)
  • 30+ days ago
  • Asheville, NC (15 miles from Black Mountain, NC)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Black Mountain, NC

Moving to Black Mountain, NC? Find some basic demographic data about Black Mountain, NC below.


Local
National
14,047
431
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Black Mountain, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Black Mountain, NC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Black Mountain, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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