Customer Service Jobs in Bessemer City, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Gastonia, NC (7 miles from Bessemer City, NC)
- 6 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Clover, SC (18 miles from Bessemer City, NC)
- 9 days ago
- Clover, SC (18 miles from Bessemer City, NC)
- 9 days ago
Customer Support Meets Career Growth - Join Jameson LLC as a Customer Service Pro! Your next professional adventure starts here with a growing industry leader in Clover, SC....
Customer Service Associate - Temporary
- Cornelius, NC (24 miles from Bessemer City, NC)
- 18 days ago
- Cornelius, NC (24 miles from Bessemer City, NC)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Lincolnton, NC
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 21 days ago
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 21 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Shelby, NC (20 miles from Bessemer City, NC)
- 26 days ago
- Shelby, NC (20 miles from Bessemer City, NC)
- 26 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Gastonia, NC (7 miles from Bessemer City, NC)
- 26 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...
Customer Service Representative
- Gastonia, NC (7 miles from Bessemer City, NC)
- 27 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 27 days ago
Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Medical Equipment Customer Service Representative
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 30+ days ago
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Cornelius, NC (24 miles from Bessemer City, NC)
- 45+ days ago
- Cornelius, NC (24 miles from Bessemer City, NC)
- 45+ days ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Denver, NC (18 miles from Bessemer City, NC)
- 45+ days ago
- Denver, NC (18 miles from Bessemer City, NC)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Cornelius, NC (24 miles from Bessemer City, NC)
- 45+ days ago
- Cornelius, NC (24 miles from Bessemer City, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Newton, NC (22 miles from Bessemer City, NC)
- 45+ days ago
- Newton, NC (22 miles from Bessemer City, NC)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Job
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 60+ days ago
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 60+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Lead Customer Service Representative
- Cornelius, NC (24 miles from Bessemer City, NC)
- 60+ days ago
- Cornelius, NC (24 miles from Bessemer City, NC)
- 60+ days ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Full or Part Time
- York, SC (24 miles from Bessemer City, NC)
- 60+ days ago
- York, SC (24 miles from Bessemer City, NC)
- 60+ days ago
Store 2723949: 910 Liberty St E, York, South Carolina 29745 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Bessemer City, NC
Moving to Bessemer City, NC? Find some basic demographic data about Bessemer City, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bessemer City, NC
Highest Education Level
Customer Services in Bessemer City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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