Customer Service Jobs in Benson, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • Garner, NC (16 miles from Benson, NC)
  • 15 hours ago
  • Garner, NC (16 miles from Benson, NC)
  • 15 hours ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Customer Service Associate - Temporary

  • Goldsboro, NC (22 miles from Benson, NC)
  • 1 day ago
  • Goldsboro, NC (22 miles from Benson, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Fuquay-Varina, NC

  • Fuquay Varina, NC (20 miles from Benson, NC)
  • 1 day ago
  • Fuquay Varina, NC (20 miles from Benson, NC)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Scheduling/Customer Service Representative

  • Clayton, NC (13 miles from Benson, NC)
  • 1 day ago
  • Clayton, NC (13 miles from Benson, NC)
  • 1 day ago

Requires exceptional customer service and organizational skills. Medical terminology desired....

Customer Service Associate

  • Fuquay Varina, NC (20 miles from Benson, NC)
  • 4 days ago
  • Fuquay Varina, NC (20 miles from Benson, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Holly Springs, NC (24 miles from Benson, NC)
  • 4 days ago
  • Holly Springs, NC (24 miles from Benson, NC)
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Customer Service Representative

  • Benson, NC
  • 4 days ago
  • Benson, NC
  • 4 days ago

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...

Remote Customer Service Representative

  • Goldsboro, NC (22 miles from Benson, NC)
  • 7 days ago
  • Goldsboro, NC (22 miles from Benson, NC)
  • 7 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Client Service Representative

  • Willow Spring, NC (13 miles from Benson, NC)
  • 9 days ago
  • Willow Spring, NC (13 miles from Benson, NC)
  • 9 days ago

All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...

Remote Work

Retail Customer Service Cashier

  • Dunn, NC (10 miles from Benson, NC)
  • 13 days ago
  • Dunn, NC (10 miles from Benson, NC)
  • 13 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Goldsboro, NC (22 miles from Benson, NC)
  • 18 days ago
  • Goldsboro, NC (22 miles from Benson, NC)
  • 18 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Part time

  • Garner, NC (16 miles from Benson, NC)
  • 19 days ago
  • Garner, NC (16 miles from Benson, NC)
  • 19 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Pharmacy Customer Service Associate

  • Benson, NC
  • 23 days ago
  • Benson, NC
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service/ Sales Associate

  • Holly Springs, NC (24 miles from Benson, NC)
  • 29 days ago
  • Holly Springs, NC (24 miles from Benson, NC)
  • 29 days ago

Happy and professional disposition; hospitable and caring Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations Experience using spreadsheets and...

Customer Service Representative

  • Smithfield, NC (9 miles from Benson, NC)
  • 45+ days ago
  • Smithfield, NC (9 miles from Benson, NC)
  • 45+ days ago

Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Benson, NC

Moving to Benson, NC? Find some basic demographic data about Benson, NC below.


Local
National
16,613
358
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Benson, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Benson, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Benson, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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