Customer Service Jobs in Benson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Goldsboro, NC (22 miles from Benson, NC)
- 3 hours ago
- Goldsboro, NC (22 miles from Benson, NC)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - Work From Home
- Holly Springs, NC (24 miles from Benson, NC)
- 19 hours ago
- Holly Springs, NC (24 miles from Benson, NC)
- 19 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkOvernight Customer Service Representative
- Kenly, NC (23 miles from Benson, NC)
- 1 day ago
- Kenly, NC (23 miles from Benson, NC)
- 1 day ago
Store 2720931: 402 S Church St, Kenly, North Carolina 27542 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (9 miles from Benson, NC)
- 2 days ago
- Smithfield, NC (9 miles from Benson, NC)
- 2 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Customer Service Representative
- Smithfield, NC (9 miles from Benson, NC)
- 5 days ago
- Smithfield, NC (9 miles from Benson, NC)
- 5 days ago
Ensuring that all customer service-related paperwork is maintained in neat, accurate and easily accessible files....
Retail Customer Service Associate
- Goldsboro, NC (22 miles from Benson, NC)
- 9 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Customer Service Representative - Work From Home
- Holly Springs, NC (24 miles from Benson, NC)
- 10 days ago
- Holly Springs, NC (24 miles from Benson, NC)
- 10 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Fuquay Varina, NC (20 miles from Benson, NC)
- 13 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Goldsboro, NC (22 miles from Benson, NC)
- 21 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (16 miles from Benson, NC)
- 23 days ago
- Garner, NC (16 miles from Benson, NC)
- 23 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
Customer Service Associate Job
- Fuquay Varina, NC (20 miles from Benson, NC)
- 24 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 24 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Garner, NC (16 miles from Benson, NC)
- 29 days ago
- Garner, NC (16 miles from Benson, NC)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Full Time - Sales Associate - Building Materials - Closing
- Garner, NC (16 miles from Benson, NC)
- 30+ days ago
- Garner, NC (16 miles from Benson, NC)
- 30+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Dunn, NC (10 miles from Benson, NC)
- 30+ days ago
- Dunn, NC (10 miles from Benson, NC)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Goldsboro, NC (22 miles from Benson, NC)
- 45+ days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 45+ days ago
Store 2723474: 2035 W US 70 Hwy, Goldsboro, North Carolina 27530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Benson, NC
Moving to Benson, NC? Find some basic demographic data about Benson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Benson, NC
Highest Education Level
Customer Services in Benson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »