Customer Service Jobs in Asheville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
A software firm in Asheville is looking to hire their next customer service representative to start ASAP....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CSR) -- Physician Practice
- Hendersonville, NC (15 miles from Asheville, NC)
- 3 days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 3 days ago
Customer Service Representative (CSR) -- Physician Practice UNC Health - 3.8 Hendersonville, NC Job Details Estimated: $34.8K - $49.4K a year 1 day ago Qualifications Clinic High school diploma or GED...
- Flat Rock, NC (22 miles from Asheville, NC)
- 4 days ago
- Flat Rock, NC (22 miles from Asheville, NC)
- 4 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
PartTime Customer Service Associate Pro Weekend
- Arden, NC (8 miles from Asheville, NC)
- 6 days ago
- Arden, NC (8 miles from Asheville, NC)
- 6 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative (Loan Consultant I)
- Asheville, NC
- 6 days ago
- Asheville, NC
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative, Physician Practice
- Mills River, NC (15 miles from Asheville, NC)
- 8 days ago
- Mills River, NC (15 miles from Asheville, NC)
- 8 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkPharmacy Customer Service Associate
- Woodfin, NC (4 miles from Asheville, NC)
- 9 days ago
- Woodfin, NC (4 miles from Asheville, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Spherion is hiring Customer Service Representatives immediately in Asheville, NC....
Customer Service Associate Job
- Arden, NC (8 miles from Asheville, NC)
- 11 days ago
- Arden, NC (8 miles from Asheville, NC)
- 11 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
The Customer Service Representative is responsible for referring patients to other agencies when the services are beyond our scope of service....
Customer Service Representative (CSR)-Hourly
- Canton, NC (19 miles from Asheville, NC)
- 16 days ago
- Canton, NC (19 miles from Asheville, NC)
- 16 days ago
Overview: The Customer Service Representative (CSR) driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Benefits: Company parties Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance FASTSIGNS #50801 is hiring for a Customer Service Representative...
Raise problem orders to International Customer Service Team Lead and/or Supervisor....
Demographic Data for Asheville, NC
Moving to Asheville, NC? Find some basic demographic data about Asheville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Asheville, NC
Highest Education Level
Customer Services in Asheville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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