Customer Service Jobs in Archdale, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Winston Salem, NC (20 miles from Archdale, NC)
- 1 day ago
- Winston Salem, NC (20 miles from Archdale, NC)
- 1 day ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkCustomer Service Representative
- Greensboro, NC (15 miles from Archdale, NC)
- 1 day ago
- Greensboro, NC (15 miles from Archdale, NC)
- 1 day ago
Olsten Staffing is seeking a motivated and detail-oriented **Customer Service Representative** to join a company located in Florence, South Carolina....
- Greensboro, NC (15 miles from Archdale, NC)
- 2 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 2 days ago
Customer Accounts Advisor Aaron's - 3.1 Greensboro, NC Job Details $12.75 - $13.50 an hour 5 hours ago Qualifications Customer service High school diploma or GED Driver's License Computer skills Phone...
- Clemmons, NC (24 miles from Archdale, NC)
- 3 days ago
- Clemmons, NC (24 miles from Archdale, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kernersville, NC (16 miles from Archdale, NC)
- 4 days ago
- Kernersville, NC (16 miles from Archdale, NC)
- 4 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Winston Salem, NC (20 miles from Archdale, NC)
- 4 days ago
- Winston Salem, NC (20 miles from Archdale, NC)
- 4 days ago
Service...
Lead Customer Service Associate Job
- Greensboro, NC (15 miles from Archdale, NC)
- 5 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 5 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative - medi USA
- Whitsett, NC (21 miles from Archdale, NC)
- 7 days ago
- Whitsett, NC (21 miles from Archdale, NC)
- 7 days ago
Customer Service Representative - medi USA!!!...
Customer Service Representative
- Greensboro, NC (15 miles from Archdale, NC)
- 8 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 8 days ago
North Elm Animal Hospital might be the right place for you if: You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person...
Customer Service Associate Job
- Clemmons, NC (24 miles from Archdale, NC)
- 9 days ago
- Clemmons, NC (24 miles from Archdale, NC)
- 9 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Greensboro, NC (15 miles from Archdale, NC)
- 11 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 11 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Lead Customer Service Representative, Full or Part Time
- High Point, NC (4 miles from Archdale, NC)
- 13 days ago
- High Point, NC (4 miles from Archdale, NC)
- 13 days ago
Store 2720426: 295 E Parris Ave, High Point, North Carolina 27262 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Kernersville, NC (16 miles from Archdale, NC)
- 13 days ago
- Kernersville, NC (16 miles from Archdale, NC)
- 13 days ago
Store 2706477: 1030 Sedge Garden Road, Kernersville, North Carolina 27284 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Greensboro, NC (15 miles from Archdale, NC)
- 13 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 13 days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
70182-LP Customer Service Associate II
- Winston Salem, NC (20 miles from Archdale, NC)
- 14 days ago
- Winston Salem, NC (20 miles from Archdale, NC)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Archdale, NC
Moving to Archdale, NC? Find some basic demographic data about Archdale, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Archdale, NC
Highest Education Level
Customer Services in Archdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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