Customer Service Jobs in Archdale, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Winston Salem, NC (20 miles from Archdale, NC)
  • 1 day ago
  • Winston Salem, NC (20 miles from Archdale, NC)
  • 1 day ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Customer Service Representative

  • Greensboro, NC (15 miles from Archdale, NC)
  • 1 day ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 1 day ago

Olsten Staffing is seeking a motivated and detail-oriented **Customer Service Representative** to join a company located in Florence, South Carolina....

Customer Accounts Advisor

  • Greensboro, NC (15 miles from Archdale, NC)
  • 2 days ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 2 days ago

Customer Accounts Advisor Aaron's - 3.1 Greensboro, NC Job Details $12.75 - $13.50 an hour 5 hours ago Qualifications Customer service High school diploma or GED Driver's License Computer skills Phone...

Customer Service Associate

  • Clemmons, NC (24 miles from Archdale, NC)
  • 3 days ago
  • Clemmons, NC (24 miles from Archdale, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Kernersville, NC (16 miles from Archdale, NC)
  • 4 days ago
  • Kernersville, NC (16 miles from Archdale, NC)
  • 4 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Winston Salem, NC (20 miles from Archdale, NC)
  • 4 days ago
  • Winston Salem, NC (20 miles from Archdale, NC)
  • 4 days ago

Service...

Lead Customer Service Associate Job

  • Greensboro, NC (15 miles from Archdale, NC)
  • 5 days ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 5 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Representative - medi USA

  • Whitsett, NC (21 miles from Archdale, NC)
  • 7 days ago
  • Whitsett, NC (21 miles from Archdale, NC)
  • 7 days ago

Customer Service Representative - medi USA!!!...

Customer Service Representative

  • Greensboro, NC (15 miles from Archdale, NC)
  • 8 days ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 8 days ago

North Elm Animal Hospital might be the right place for you if: You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person...

Customer Service Associate Job

  • Clemmons, NC (24 miles from Archdale, NC)
  • 9 days ago
  • Clemmons, NC (24 miles from Archdale, NC)
  • 9 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Care Representative

  • Greensboro, NC (15 miles from Archdale, NC)
  • 11 days ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 11 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Lead Customer Service Representative, Full or Part Time

  • High Point, NC (4 miles from Archdale, NC)
  • 13 days ago
  • High Point, NC (4 miles from Archdale, NC)
  • 13 days ago

Store 2720426: 295 E Parris Ave, High Point, North Carolina 27262 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Kernersville, NC (16 miles from Archdale, NC)
  • 13 days ago
  • Kernersville, NC (16 miles from Archdale, NC)
  • 13 days ago

Store 2706477: 1030 Sedge Garden Road, Kernersville, North Carolina 27284 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Greensboro, NC (15 miles from Archdale, NC)
  • 13 days ago
  • Greensboro, NC (15 miles from Archdale, NC)
  • 13 days ago

Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

70182-LP Customer Service Associate II

  • Winston Salem, NC (20 miles from Archdale, NC)
  • 14 days ago
  • Winston Salem, NC (20 miles from Archdale, NC)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Archdale, NC

Moving to Archdale, NC? Find some basic demographic data about Archdale, NC below.


Local
National
10,439,413
246,359

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Archdale, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Archdale, NC offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Archdale, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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