Customer Service Jobs in Apex, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative Everyday Banking
- Raleigh, NC (16 miles from Apex, NC)
- 7 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 7 hours ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Representative - Cigna Healthcare - Remote
- Raleigh, NC (16 miles from Apex, NC)
- 11 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 11 hours ago
Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...
Remote WorkCustomer Service Associate - Temporary
- Durham, NC (19 miles from Apex, NC)
- 11 hours ago
- Durham, NC (19 miles from Apex, NC)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Senior Customer Service Representative - Corporate Filings
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Associate Job
- Raleigh, NC (16 miles from Apex, NC)
- 3 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 3 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative-Chat Repair
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
service escalations with local management to determine the need for a field technician visit Taking pride in resolving customer service inquiries, processing orders, and documenting account actions...
Customer Service Representative-Video Repair
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Customer Service Representative (Reliability)
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
Then you'll thrive as a professional Customer Service Representative at Spectrum....
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Retail Customer Experience Associate, Streets of South Point - Full Time
- Durham, NC (19 miles from Apex, NC)
- 4 days ago
- Durham, NC (19 miles from Apex, NC)
- 4 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Success Representative
- Cary, NC (8 miles from Apex, NC)
- 4 days ago
- Cary, NC (8 miles from Apex, NC)
- 4 days ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Apex, NC
Highest Education Level
Customer Services in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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