Customer Service Jobs in Apex, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Success Representative - Healthcare
- Durham, NC (19 miles from Apex, NC)
- 3 hours ago
- Durham, NC (19 miles from Apex, NC)
- 3 hours ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
- Fuquay Varina, NC (12 miles from Apex, NC)
- 1 day ago
- Fuquay Varina, NC (12 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Morrisville, NC (11 miles from Apex, NC)
- 1 day ago
- Morrisville, NC (11 miles from Apex, NC)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate Job
- Holly Springs, NC (8 miles from Apex, NC)
- 2 days ago
- Holly Springs, NC (8 miles from Apex, NC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Overnight Customer Service Representative
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
- Morrisville, NC (11 miles from Apex, NC)
- 3 days ago
Store 2720850: 100 Factory Shops Rd, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - FT
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
service....
Customer Service Representative - PT
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 4 days ago
service....
Customer Service Representative (Part-Time)
- Durham, NC (19 miles from Apex, NC)
- 5 days ago
- Durham, NC (19 miles from Apex, NC)
- 5 days ago
service and/or office experience is required Excellent customer service skills (friendly, courteous, and helpful) Effective listening and communication skills Good grammar, voice, and diction Excellent...
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Spanish Customer Service Representative - Remote
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Willow Spring, NC (17 miles from Apex, NC)
- 7 days ago
- Willow Spring, NC (17 miles from Apex, NC)
- 7 days ago
All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...
Remote WorkRetail Customer Service Associate
- Raleigh, NC (16 miles from Apex, NC)
- 7 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Cary, NC (8 miles from Apex, NC)
- 7 days ago
- Cary, NC (8 miles from Apex, NC)
- 7 days ago
We're looking for a multiple Customer Service Representatives to join our team. We are looking for help nights and weekends....
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Apex, NC
Highest Education Level
Customer Services in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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