Customer Service Jobs in Albemarle, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant I)
- Albemarle, NC
- 3 hours ago
- Albemarle, NC
- 3 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Delivery Station Customer Service Associate
- Concord, NC (17 miles from Albemarle, NC)
- 2 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Full Time - Customer Service Associate - Tool Rental - Closing
- Albemarle, NC
- 3 days ago
- Albemarle, NC
- 3 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Associate - Temporary
- Concord, NC (17 miles from Albemarle, NC)
- 7 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 7 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 7 days ago
Store 2723951: 8501 Concord Mills Blvd, Concord, North Carolina 28027 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 8 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 8 days ago
The purpose of this position is to provide customer service through telephone or direct contact and perform clerical functions....
Retail Customer Service Cashier
- Salisbury, NC (22 miles from Albemarle, NC)
- 10 days ago
- Salisbury, NC (22 miles from Albemarle, NC)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Harrisburg, NC (24 miles from Albemarle, NC)
- 14 days ago
- Harrisburg, NC (24 miles from Albemarle, NC)
- 14 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Seasonal Bilingual Healthcare Customer Service Representative Spanish-English
- Concord, NC (17 miles from Albemarle, NC)
- 21 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 21 days ago
As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in North Carolina, youll be a part of bringing humanity to business....
- Concord, NC (17 miles from Albemarle, NC)
- 23 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 23 days ago
As a Bilingual Healthcare Customer Service Representative – Spanish-English working remotely in North Carolina, you’ll be a part of bringing humanity to business....
Remote WorkCustomer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 27 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 27 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Seasonal Healthcare Customer Service Representative Remote in North Carolina
- Concord, NC (17 miles from Albemarle, NC)
- 30+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 30+ days ago
As a Healthcare Customer Service Representative working remotely in North Carolina, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote WorkIN OFFICE Customer Service Representative & Administrative Assistant
- Concord, NC (17 miles from Albemarle, NC)
- 45+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 45+ days ago
IN OFFICE Customer Service Representative & Administrative Assistant Job Description Job Title: IN OFFICE-Customer Service Representative & Administrative Assistant Job Description Are you looking for...
Lead Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
Store 2701492: 279 Warren C Coleman Blvd S, Concord, North Carolina 28027 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Albemarle, NC
Moving to Albemarle, NC? Find some basic demographic data about Albemarle, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Albemarle, NC
Highest Education Level
Customer Services in Albemarle, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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