Customer Service Jobs in Alamance, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Reidsville, NC (22 miles from Alamance, NC)
- 13 hours ago
- Reidsville, NC (22 miles from Alamance, NC)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Outlet Customer Service Associate - Flexible
- Greensboro, NC (16 miles from Alamance, NC)
- 23 hours ago
- Greensboro, NC (16 miles from Alamance, NC)
- 23 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Lead Customer Service Representative, Full or Part Time
- Greensboro, NC (16 miles from Alamance, NC)
- 1 day ago
- Greensboro, NC (16 miles from Alamance, NC)
- 1 day ago
Store 2720861: 3101 Yanceyville St, Greensboro, North Carolina 27405 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Veterinary Client Service Representative
- Whitsett, NC (6 miles from Alamance, NC)
- 1 day ago
- Whitsett, NC (6 miles from Alamance, NC)
- 1 day ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Part Time Location: Whitsett, North Carolina Description Stoney Creek Veterinary Hospital is now hiring for a...
Customer Service Representative Part Time
- Greensboro, NC (16 miles from Alamance, NC)
- 2 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 2 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Service Representative
- Greensboro, NC (16 miles from Alamance, NC)
- 3 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 3 days ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Greensboro, NC (16 miles from Alamance, NC)
- 4 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 4 days ago
ProImprint is looking for a proactive and customer-focused Customer Service Representative to join our team....
Customer Service Associate - Temporary
- Graham, NC (9 miles from Alamance, NC)
- 6 days ago
- Graham, NC (9 miles from Alamance, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Greensboro, NC (16 miles from Alamance, NC)
- 8 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 8 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (16 miles from Alamance, NC)
- 8 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 8 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Greensboro, NC (16 miles from Alamance, NC)
- 14 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 14 days ago
Service Representative Qualifications High school diploma or equivalent is preferred At least two (2) years experience in customer service is required; candidates with experience in a corrugated or...
Customer Service Associate (part-time)
- Mebane, NC (14 miles from Alamance, NC)
- 16 days ago
- Mebane, NC (14 miles from Alamance, NC)
- 16 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Facilities Customer Service Representative North Carolina A&T State University
- Greensboro, NC (16 miles from Alamance, NC)
- 16 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 16 days ago
Description: The Facilities Customer Service Representative schedules the work activities of Skilled Trades Department (Carpenters, Electricians, Locksmiths, HVAC and Plumbers), Residence Life, Heating...
Retail Customer Service Cashier
- Mebane, NC (14 miles from Alamance, NC)
- 18 days ago
- Mebane, NC (14 miles from Alamance, NC)
- 18 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Overnight Customer Service Representative
- Greensboro, NC (16 miles from Alamance, NC)
- 20 days ago
- Greensboro, NC (16 miles from Alamance, NC)
- 20 days ago
Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alamance, NC
Highest Education Level
Customer Services in Alamance, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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