Customer Service Jobs in Advance, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mocksville, NC (8 miles from Advance, NC)
- 4 days ago
- Mocksville, NC (8 miles from Advance, NC)
- 4 days ago
We are currently looking for Customer Service Representative for our Mocksville, NC location....
Customer Service Associate Job
- Clemmons, NC (5 miles from Advance, NC)
- 4 days ago
- Clemmons, NC (5 miles from Advance, NC)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Sales Customer Service Representative - Bilingual French
- Winston Salem, NC (17 miles from Advance, NC)
- 7 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 7 days ago
We are looking for French Speaking Sales/Customer Service Representatives for a hybrid opening in Winston Salem, NC. Desired Skills: Ability to operate a computer in a Windows environment....
Customer Service Associate - Temporary
- Winston Salem, NC (17 miles from Advance, NC)
- 8 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- High Point, NC (24 miles from Advance, NC)
- 9 days ago
- High Point, NC (24 miles from Advance, NC)
- 9 days ago
Store 2720426: 295 E Parris Ave, High Point, North Carolina 27262 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Kernersville, NC (23 miles from Advance, NC)
- 9 days ago
- Kernersville, NC (23 miles from Advance, NC)
- 9 days ago
Store 2706477: 1030 Sedge Garden Road, Kernersville, North Carolina 27284 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Thomasville, NC (19 miles from Advance, NC)
- 9 days ago
- Thomasville, NC (19 miles from Advance, NC)
- 9 days ago
Store 2723955: 1115 Randolph St, Thomasville, North Carolina 27360 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
70182-LP Customer Service Associate II
- Winston Salem, NC (17 miles from Advance, NC)
- 10 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative, Full or Part Time
- Lexington, NC (20 miles from Advance, NC)
- 11 days ago
- Lexington, NC (20 miles from Advance, NC)
- 11 days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Contact Center Customer Service Representative
- Winston Salem, NC (17 miles from Advance, NC)
- 11 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 11 days ago
The Contact Center Customer Service Representative participates in team activities to support service initiatives....
Lead Customer Service Representative
- Granite Quarry, NC (22 miles from Advance, NC)
- 12 days ago
- Granite Quarry, NC (22 miles from Advance, NC)
- 12 days ago
Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Transportation Customer Service Representative
- Salisbury, NC (16 miles from Advance, NC)
- 14 days ago
- Salisbury, NC (16 miles from Advance, NC)
- 14 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Salisbury, NC! Quality Carriers, Inc....
Lead Customer Service Associate Job
- Winston Salem, NC (17 miles from Advance, NC)
- 15 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 15 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Winston-Salem, NC
- Winston Salem, NC (17 miles from Advance, NC)
- 16 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 16 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Retail Customer Service Associate
- Winston Salem, NC (17 miles from Advance, NC)
- 16 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Demographic Data for Advance, NC
Moving to Advance, NC? Find some basic demographic data about Advance, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Advance, NC
Highest Education Level
Customer Services in Advance, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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