Customer Service Jobs in Advance, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

U-Box Customer Care Representative (CDL)

High Point, NC (24 miles from Advance, NC)
15 hours ago

High Point, NC (24 miles from Advance, NC)
15 hours ago

. + Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only. + Participate in ongoing continuous U-Haul education through U-Haul University...

Customer Service Representative

Hamptonville, NC (24 miles from Advance, NC)
16 hours ago

Hamptonville, NC (24 miles from Advance, NC)
16 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (Loan Consultant II)

High Point, NC (24 miles from Advance, NC)
18 hours ago

High Point, NC (24 miles from Advance, NC)
18 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

PartTime Customer Service Associate Pro Weekend

Lexington, NC (20 miles from Advance, NC)
1 day ago

Lexington, NC (20 miles from Advance, NC)
1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Pharmacy Customer Service Associate

Winston Salem, NC (17 miles from Advance, NC)
1 day ago

Winston Salem, NC (17 miles from Advance, NC)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Winston Salem, NC (17 miles from Advance, NC)
1 day ago

Winston Salem, NC (17 miles from Advance, NC)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

Kernersville, NC (23 miles from Advance, NC)
1 day ago

Kernersville, NC (23 miles from Advance, NC)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

Salisbury, NC (16 miles from Advance, NC)
2 days ago

Salisbury, NC (16 miles from Advance, NC)
2 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Customer Service Representative

Winston Salem, NC (17 miles from Advance, NC)
5 days ago

Winston Salem, NC (17 miles from Advance, NC)
5 days ago

Responsibilities To provide the highest level of Customer Service while maintaining a competent communication with customers, technicians, drivers, team members, supervisors....

Customer Service Representative

Winston Salem, NC (17 miles from Advance, NC)
8 days ago

Winston Salem, NC (17 miles from Advance, NC)
8 days ago

Service Center Winston-Salem - Southwest JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

Winston Salem, NC (17 miles from Advance, NC)
11 days ago

Winston Salem, NC (17 miles from Advance, NC)
11 days ago

['Cognizant', '3.6', 'Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)', 'Apply on employer site', 'Apply now', 'Winston-Salem, NC', '', '$15.00', '\xa0', 'Per Hour', '\xa0', '...

Remote Work

Customer Service Representative

Kernersville, NC (23 miles from Advance, NC)
14 days ago

Kernersville, NC (23 miles from Advance, NC)
14 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

Mocksville, NC (8 miles from Advance, NC)
19 days ago

Mocksville, NC (8 miles from Advance, NC)
19 days ago

We are currently looking for Customer Service Representative for our Mocksville, NC location....

Customer Service Associate Job

Clemmons, NC (5 miles from Advance, NC)
19 days ago

Clemmons, NC (5 miles from Advance, NC)
19 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate - Temporary

Winston Salem, NC (17 miles from Advance, NC)
23 days ago

Winston Salem, NC (17 miles from Advance, NC)
23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

View all 34 jobs

Demographic Data for Advance, NC

Moving to Advance, NC? Find some basic demographic data about Advance, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Advance, NC

Local

National

Total Population

14,963

Number of Businesses

317

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Advance, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Advance, NC offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Advance, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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