Customer Service Jobs in New York
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- St. Charles/Resurrection Cemeteries
- Farmingdale, NY
- 2 days ago
- St. Charles/Resurrection Cemeteries
- Farmingdale, NY
- 2 days ago
We're looking for someone who's detail-oriented and caring to handle customer service, clerical work, and interacting with the public....
Customer Service Representative
- Multi-Color Corporation
- Rochester, NY
- 14 days ago
- Multi-Color Corporation
- Rochester, NY
- 14 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Retail Customer Experience Associate, Walden Galleria - Full Time
- Cheektowaga, NY
- 4 hours ago
- Cheektowaga, NY
- 4 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
customer inquiries via phone, live chat, and email....
Remote WorkWe're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!...
Pharmacy Customer Service Associate
- Westhampton Beach, NY
- 7 hours ago
- Westhampton Beach, NY
- 7 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
excellent customer service....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer service experience. Bilingual proficiency in Cantonese or Korean. 2+ years of call center customer service experience....
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »