Customer Service Jobs in New York

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 341 Jobs

Customer Service Representative

  • Getzville, NY
  • 14 days ago
  • Getzville, NY
  • 14 days ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Client Service Representative

  • Rye Brook, NY
  • 90+ days ago
  • Rye Brook, NY
  • 90+ days ago

All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....

Customer Service Associate - Southampton Branch

  • Southampton, NY
  • 2 hours ago
  • Southampton, NY
  • 2 hours ago

Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate). Cash-handling experience preferred. Quality customer service required....

Customer Service Representative

  • White Plains, NY
  • 2 hours ago
  • White Plains, NY
  • 2 hours ago

As a Customer Service Representative, you will play a crucial role in our mission to help enable people to live their lives to the fullest....

PT Customer Service Associate

  • Guilderland, NY
  • 4 hours ago
  • Guilderland, NY
  • 4 hours ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Associate

  • Brooklyn, NY
  • 6 hours ago
  • Brooklyn, NY
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Remote

  • Albany, NY
  • 6 hours ago
  • Albany, NY
  • 6 hours ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Flushing, NY
  • 6 hours ago
  • Flushing, NY
  • 6 hours ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Albany, NY
  • 13 hours ago
  • Albany, NY
  • 13 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate - Temporary

  • New Paltz, NY
  • 14 hours ago
  • New Paltz, NY
  • 14 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Retail Customer Service Specialist

  • Bay Shore, NY
  • 14 hours ago
  • Bay Shore, NY
  • 14 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Pharmacy Customer Service Associate

  • Nyack, NY
  • 14 hours ago
  • Nyack, NY
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative for the Division of Compliance & Enforcement

  • New York, NY
  • 16 hours ago
  • New York, NY
  • 16 hours ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Service Representative

  • Bronx, NY
  • 18 hours ago
  • Bronx, NY
  • 18 hours ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with CAFOTTERIA LLCWe...

Remote Work

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New York offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New York
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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