Customer Service Jobs in New York
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Maryland, NY
- 2 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 2 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote Work
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY
- 4 days ago
- Liberty Mutual Insurance
- Albany, NY
- 4 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkRemote Customer Service Representative - Must Reside in NY (Starting 6/2/2025)
- NY
- 1 hour ago
- NY
- 1 hour ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkMATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Dealership: L0765 Carbone Body Shop Carbone Collision of Utica Hours are Monday-Friday from 8am - 5 pm Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR,...
Customer Service Rep Bodycote offers: $1,500 Sign-on Retention Bonus!...
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Position Summary : Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account....
Remote WorkCustomer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY
- 12 hours ago
- Schenectady, NY
- 12 hours ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...
We are looking to add a Customer Service Representative to our team at NY Dog Spa & Hotel 20th!...
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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