Customer Service Jobs in New York

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 284 Jobs

Customer Service Representative

  • North Tonawanda, NY
  • 9 days ago
  • North Tonawanda, NY
  • 9 days ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Sales Account Manager

  • New York, NY
  • 15 days ago
  • New York, NY
  • 15 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative

  • New York, NY
  • 8 days ago
  • New York, NY
  • 8 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Bilingual Customer Service Representative

  • New York, NY
  • 2 hours ago
  • New York, NY
  • 2 hours ago

Our client, a leading healthcare organization, is seeking Bilingual Customer Service Representatives to join their team....

Customer Service Representative

  • New York, NY
  • 2 hours ago
  • New York, NY
  • 2 hours ago

Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....

Sales & Customer Service Associate

  • Farmingdale, NY
  • 2 hours ago
  • Farmingdale, NY
  • 2 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Come join our thriving team as a Remote Customer Service Representative!...

Remote Work

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time

  • Poughkeepsie, NY
  • 9 hours ago
  • Poughkeepsie, NY
  • 9 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • Spencerport, NY
  • 9 hours ago
  • Spencerport, NY
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY
  • 12 hours ago
  • New York, NY
  • 12 hours ago

Position Overview: As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding...

Patient Customer Service Representative

  • Fishkill, NY
  • 15 hours ago
  • Fishkill, NY
  • 15 hours ago

*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...

Customer Accounts Advisor

  • Troy, NY
  • 23 hours ago
  • Troy, NY
  • 23 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Associate - Temporary

  • Wolcott, NY
  • 1 day ago
  • Wolcott, NY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Highland, NY
  • 1 day ago
  • Highland, NY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Kingston, NY
  • 1 day ago
  • Kingston, NY
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New York offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New York
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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