Customer Service Jobs in Youngstown, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Representative

  • North Tonawanda, NY (15 miles from Youngstown, NY)
  • 1 day ago
  • North Tonawanda, NY (15 miles from Youngstown, NY)
  • 1 day ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Client Service Representative

  • Amherst, NY (22 miles from Youngstown, NY)
  • 1 day ago
  • Amherst, NY (22 miles from Youngstown, NY)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Bilingual Customer Service Representative

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 3 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 3 days ago

Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....

Customer Service Representative

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 4 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • North Tonawanda, NY (15 miles from Youngstown, NY)
  • 4 days ago
  • North Tonawanda, NY (15 miles from Youngstown, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 4 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 4 days ago

Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....

Customer Service Representative

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 5 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 5 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative, Medicare Pharmacy

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 5 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Call Center Customer Service Representative Remote

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 6 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 6 days ago

As a Seasonal Benefit Customer Service Representative, you'll guide plan participants through the enrollment process and help them make updates to their health care and pension plans....

Remote Work

Call Center Customer Service Representative Remote

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 6 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 6 days ago

As a Seasonal Benefit Customer Service Representative, youll guide plan participants through the enrollment process and help them make updates to their health care and pension plans....

Remote Work

Customer Service Representative ($17/hr)

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 10 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative ($17.25/hr)

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 10 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 13 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 13 days ago

Customer Service Representative receives and processes customer inquiries and problems via phone or several virtual channels....

Savers / Value Village Careers - Customer Service Associate

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 14 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 14 days ago

Description Job Title: Customer Service Associate Pay range: $15.50 to $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...

Part Time Customer Service Associate

  • Buffalo, NY (24 miles from Youngstown, NY)
  • 25 days ago
  • Buffalo, NY (24 miles from Youngstown, NY)
  • 25 days ago

customer service....

Demographic Data for Youngstown, NY

Moving to Youngstown, NY? Find some basic demographic data about Youngstown, NY below.


Local
National
5,654
92
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Youngstown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Youngstown, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Youngstown, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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