Customer Service Jobs in Yorktown Heights, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- River Vale, NJ (22 miles from Yorktown Heights, NY)
- 6 hours ago
- River Vale, NJ (22 miles from Yorktown Heights, NY)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Greenwich, CT (19 miles from Yorktown Heights, NY)
- 17 hours ago
- Greenwich, CT (19 miles from Yorktown Heights, NY)
- 17 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Emerson, NJ (24 miles from Yorktown Heights, NY)
- 2 days ago
- Emerson, NJ (24 miles from Yorktown Heights, NY)
- 2 days ago
service issues and problems - Maintain customer backorder reports (update shipping information and process packing slips) - Participate in trade shows - Assist marketing with new product additions...
Customer Service Representative
- Danbury, CT (17 miles from Yorktown Heights, NY)
- 2 days ago
- Danbury, CT (17 miles from Yorktown Heights, NY)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Leader (Front End Leader)
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 2 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 2 days ago
We are currently seeking a self-motivated, results-oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)....
Loss Prevention Customer Service Associate II
- Hartsdale, NY (18 miles from Yorktown Heights, NY)
- 3 days ago
- Hartsdale, NY (18 miles from Yorktown Heights, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Wilton, CT (18 miles from Yorktown Heights, NY)
- 3 days ago
- Wilton, CT (18 miles from Yorktown Heights, NY)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Ramsey, NJ (24 miles from Yorktown Heights, NY)
- 4 days ago
- Ramsey, NJ (24 miles from Yorktown Heights, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 4 days ago
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative (Full Time)
- Bedford Hills, NY (6 miles from Yorktown Heights, NY)
- 5 days ago
- Bedford Hills, NY (6 miles from Yorktown Heights, NY)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Delivery Station Customer Service Associate, DSL
- New Windsor, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
- New Windsor, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 5 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Loss Prevention Customer Service Associate 2
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 6 days ago
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Peekskill, NY
- Peekskill, NY (6 miles from Yorktown Heights, NY)
- 6 days ago
- Peekskill, NY (6 miles from Yorktown Heights, NY)
- 6 days ago
-Prior work experience in customer service, data entry and or data processing -Experience working with MS office applications (Excel, PowerPoint & Word) Preferred Requirements -Bilingual English/Spanish...
Customer Service Associate - Temporary
- Darien, CT (21 miles from Yorktown Heights, NY)
- 7 days ago
- Darien, CT (21 miles from Yorktown Heights, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Yorktown Heights, NY
Moving to Yorktown Heights, NY? Find some basic demographic data about Yorktown Heights, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Yorktown Heights, NY
Highest Education Level
Customer Services in Yorktown Heights, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »