Customer Service Jobs in Yorktown Heights, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 12 hours ago
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 12 hours ago
As a Customer Service Associate at Chelsea Piers, you will be the welcoming face of our community, delivering the highest quality customer service to all members and guests....
- Fishkill, NY (17 miles from Yorktown Heights, NY)
- 21 hours ago
- Fishkill, NY (17 miles from Yorktown Heights, NY)
- 21 hours ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Port Chester, NY (19 miles from Yorktown Heights, NY)
- 1 day ago
- Port Chester, NY (19 miles from Yorktown Heights, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 2 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Congers, NY (11 miles from Yorktown Heights, NY)
- 3 days ago
- Congers, NY (11 miles from Yorktown Heights, NY)
- 3 days ago
Excellent customer service and administrative assistance skills. 2+ years of administrative experience. Additional Skills & Qualifications Ability to adapt to changing priorities and tasks....
Pharmacy Customer Service Associate
- Ridgefield, CT (15 miles from Yorktown Heights, NY)
- 3 days ago
- Ridgefield, CT (15 miles from Yorktown Heights, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Closter, NJ (23 miles from Yorktown Heights, NY)
- 3 days ago
- Closter, NJ (23 miles from Yorktown Heights, NY)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative II
- Rye Brook, NY (19 miles from Yorktown Heights, NY)
- 5 days ago
- Rye Brook, NY (19 miles from Yorktown Heights, NY)
- 5 days ago
PRIMARY PERFORMANCE RESPONSIBILITIES: Trains school district clerical personnel involved with data processing applications by explaining software applications and documentation using existing...
Retail Customer Service Associate - Now Hiring
- Bardonia, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
- Bardonia, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
GC Retail Customer Service Associate Store 861
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 5 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 5 days ago
KEY RESPONSIBILITIES The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping experience....
Customer Service Representative
- Newburgh, NY (21 miles from Yorktown Heights, NY)
- 5 days ago
- Newburgh, NY (21 miles from Yorktown Heights, NY)
- 5 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Danbury, CT (17 miles from Yorktown Heights, NY)
- 5 days ago
- Danbury, CT (17 miles from Yorktown Heights, NY)
- 5 days ago
Your Key Responsibilities Execute order fulfillment processes for an assigned customer group or an assigned group of products....
Senior Customer Service Representative - Corporate
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 6 days ago
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 6 days ago
Loss Prevention Customer Service Associate II (Tactical) TJX Companies 3.5 ( ) Norwalk, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Care Representative $18 Hourly
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 7 days ago
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 7 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Yorktown Heights, NY
Moving to Yorktown Heights, NY? Find some basic demographic data about Yorktown Heights, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Yorktown Heights, NY
Highest Education Level
Customer Services in Yorktown Heights, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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