Customer Service Jobs in Wilson, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Grand Island, NY (19 miles from Wilson, NY)
- 2 hours ago
- Grand Island, NY (19 miles from Wilson, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Tonawanda, NY (19 miles from Wilson, NY)
- 13 hours ago
- Tonawanda, NY (19 miles from Wilson, NY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Niagara Falls, NY (16 miles from Wilson, NY)
- 4 days ago
- Niagara Falls, NY (16 miles from Wilson, NY)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1580 Military Road, Niagara Falls...
- Amherst, NY (20 miles from Wilson, NY)
- 11 days ago
- Amherst, NY (20 miles from Wilson, NY)
- 11 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative, Spectrum Mobile
- Amherst, NY (20 miles from Wilson, NY)
- 30+ days ago
- Amherst, NY (20 miles from Wilson, NY)
- 30+ days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
- Lockport, NY (9 miles from Wilson, NY)
- 30+ days ago
- Lockport, NY (9 miles from Wilson, NY)
- 30+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
- Clarence, NY (22 miles from Wilson, NY)
- 30+ days ago
- Clarence, NY (22 miles from Wilson, NY)
- 30+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Customer Service Representative
- Amherst, NY (20 miles from Wilson, NY)
- 45+ days ago
- Amherst, NY (20 miles from Wilson, NY)
- 45+ days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Customer Service Representative
- Niagara Falls, NY (16 miles from Wilson, NY)
- 45+ days ago
- Niagara Falls, NY (16 miles from Wilson, NY)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Tonawanda, NY (19 miles from Wilson, NY)
- 60+ days ago
- Tonawanda, NY (19 miles from Wilson, NY)
- 60+ days ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Representative
- Tonawanda, NY (19 miles from Wilson, NY)
- 60+ days ago
- Tonawanda, NY (19 miles from Wilson, NY)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Seasonal Part time customer experience associate
- Niagara Falls, NY (16 miles from Wilson, NY)
- 60+ days ago
- Niagara Falls, NY (16 miles from Wilson, NY)
- 60+ days ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Call Center Sales & Customer Service Associate
- Tonawanda, NY (19 miles from Wilson, NY)
- 90+ days ago
- Tonawanda, NY (19 miles from Wilson, NY)
- 90+ days ago
Training to help you grow and refine your sales and customer service skills....
Demographic Data for Wilson, NY
Moving to Wilson, NY? Find some basic demographic data about Wilson, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilson, NY
Highest Education Level
Customer Services in Wilson, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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