Customer Service Jobs in Williamstown, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- East Syracuse, NY (24 miles from Williamstown, NY)
- 11 days ago
- East Syracuse, NY (24 miles from Williamstown, NY)
- 11 days ago
Store 4707618: 6392 E Taft Rd, East Syracuse, New York 13057 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Pulaski, NY (15 miles from Williamstown, NY)
- 18 days ago
- Pulaski, NY (15 miles from Williamstown, NY)
- 18 days ago
OVERALL RESPONSIBILITY: The Customer Service Representative is responsible for interacting with customers and various internal departments to provide and process information in response to inquiries...
Kinney Homecare Customer Service Representative
- Camden, NY (5 miles from Williamstown, NY)
- 21 days ago
- Camden, NY (5 miles from Williamstown, NY)
- 21 days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Customer Service Representative
- Cicero, NY (21 miles from Williamstown, NY)
- 30+ days ago
- Cicero, NY (21 miles from Williamstown, NY)
- 30+ days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
- East Syracuse, NY (24 miles from Williamstown, NY)
- 45+ days ago
- East Syracuse, NY (24 miles from Williamstown, NY)
- 45+ days ago
This includes maintaining orders, accurate record of customer account. requirements, and facilitating communication amongst internal teams for seamless order fulfillment....
Lead Customer Service Representative
- Constantia, NY (13 miles from Williamstown, NY)
- 45+ days ago
- Constantia, NY (13 miles from Williamstown, NY)
- 45+ days ago
Store 4707602: 1411 State Route 49, Constantia, New York 13044 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Sylvan Beach, NY (17 miles from Williamstown, NY)
- 45+ days ago
- Sylvan Beach, NY (17 miles from Williamstown, NY)
- 45+ days ago
Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Cicero, NY (21 miles from Williamstown, NY)
- 90+ days ago
- Cicero, NY (21 miles from Williamstown, NY)
- 90+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Williamstown, NY
Moving to Williamstown, NY? Find some basic demographic data about Williamstown, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Williamstown, NY
Highest Education Level
Customer Services in Williamstown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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