Customer Service Jobs in Waverly, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Client Service Representative - CUHA Cornell University

  • Ithaca, NY (23 miles from Waverly, NY)
  • 3 days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 3 days ago

and Records Management, members of the broader customer service team, other hospital staff, and students....

Client Service Representative - CUHA

  • Ithaca, NY (23 miles from Waverly, NY)
  • 4 days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 4 days ago

and Records Management, members of the broader customer service team, other hospital staff, and students....

Customer Service Associate

  • Ithaca, NY (23 miles from Waverly, NY)
  • 4 days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Health on Demand

  • Elmira, NY (9 miles from Waverly, NY)
  • 4 days ago
  • Elmira, NY (9 miles from Waverly, NY)
  • 4 days ago

Strong communication and customer service skills. Ability to work independently and handle sensitive information with discretion. Familiarity with HIPAA and patient confidentiality standards....

Customer Service Representative

  • Elmira, NY (9 miles from Waverly, NY)
  • 16 days ago
  • Elmira, NY (9 miles from Waverly, NY)
  • 16 days ago

Howell & Company is searching for a Customer Service Representative to become an integral member of our team....

Customer Service Representative

  • Elmira, NY (9 miles from Waverly, NY)
  • 17 days ago
  • Elmira, NY (9 miles from Waverly, NY)
  • 17 days ago

You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week....

Customer Service Representative

  • Ithaca, NY (23 miles from Waverly, NY)
  • 22 days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 22 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Experience Associate

  • Endicott, NY (24 miles from Waverly, NY)
  • 28 days ago
  • Endicott, NY (24 miles from Waverly, NY)
  • 28 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Loss Prevention Customer Service Associate II

  • Ithaca, NY (23 miles from Waverly, NY)
  • 45+ days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Elmira, NY (9 miles from Waverly, NY)
  • 45+ days ago
  • Elmira, NY (9 miles from Waverly, NY)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 830 County Road 64 Ste 2, Elmira...

Part Time - Evening & Weekend Customer Service Representative

  • Ithaca, NY (23 miles from Waverly, NY)
  • 45+ days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 45+ days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Ithaca, NY (23 miles from Waverly, NY)
  • 60+ days ago
  • Ithaca, NY (23 miles from Waverly, NY)
  • 60+ days ago

Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...

Customer Service Representative

  • Towanda, PA (23 miles from Waverly, NY)
  • 90+ days ago
  • Towanda, PA (23 miles from Waverly, NY)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Waverly, NY

Moving to Waverly, NY? Find some basic demographic data about Waverly, NY below.


Local
National
7,949
119
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waverly, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waverly, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waverly, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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