Customer Service Jobs in Watertown, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Store 4707627: 23179 Nys Route 342, Watertown, New York 13601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Evans Mills, NY (8 miles from Watertown, NY)
- 5 days ago
- Evans Mills, NY (8 miles from Watertown, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative
- Carthage, NY (17 miles from Watertown, NY)
- 11 days ago
- Carthage, NY (17 miles from Watertown, NY)
- 11 days ago
Fast paced office environment, answering phones, emails, setting up new customer accounts, entering data, payment receipts, scheduling of work orders, and other office related duties. Must have...
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 21341 Sam'S Dr, Watertown, NY 13601...
Customer Service Representatives are the face of the company and the primary point of contact, consistently demonstrating a professional image, etiquette, and a positive attitude. minimum expectations...
Demographic Data for Watertown, NY
Moving to Watertown, NY? Find some basic demographic data about Watertown, NY below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Watertown, NY
Highest Education Level
Customer Services in Watertown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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