Customer Service Jobs in Verona, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Utica, NY (18 miles from Verona, NY)
- 22 hours ago
- Utica, NY (18 miles from Verona, NY)
- 22 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- East Syracuse, NY (23 miles from Verona, NY)
- 3 days ago
- East Syracuse, NY (23 miles from Verona, NY)
- 3 days ago
Store 4707618: 6392 E Taft Rd, East Syracuse, New York 13057 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- New Hartford, NY (16 miles from Verona, NY)
- 5 days ago
- New Hartford, NY (16 miles from Verona, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bookstore Customer Service Associate
- Hamilton, NY (22 miles from Verona, NY)
- 5 days ago
- Hamilton, NY (22 miles from Verona, NY)
- 5 days ago
Seeking to hire bookstore customer service associates to work in various depts providing customer service on the sales floor or by phone, stocking merchandise, processing transactions through register...
Customer Service Associate - Temporary
- Cazenovia, NY (18 miles from Verona, NY)
- 7 days ago
- Cazenovia, NY (18 miles from Verona, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Utica, NY (18 miles from Verona, NY)
- 7 days ago
- Utica, NY (18 miles from Verona, NY)
- 7 days ago
service to members....
SCA Customer Care Representative I
- East Syracuse, NY (23 miles from Verona, NY)
- 12 days ago
- East Syracuse, NY (23 miles from Verona, NY)
- 12 days ago
The **SCA** **Customer Care Representative I** is responsible for handling or responding to customer service issues....
Kinney Homecare Customer Service Representative
- Camden, NY (20 miles from Verona, NY)
- 13 days ago
- Camden, NY (20 miles from Verona, NY)
- 13 days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Loss Prevention Customer Service Associate
- Rome, NY (7 miles from Verona, NY)
- 19 days ago
- Rome, NY (7 miles from Verona, NY)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cicero, NY (24 miles from Verona, NY)
- 25 days ago
- Cicero, NY (24 miles from Verona, NY)
- 25 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- East Syracuse, NY (23 miles from Verona, NY)
- 26 days ago
- East Syracuse, NY (23 miles from Verona, NY)
- 26 days ago
service + Assists with answering basic customer inquires on product availability, maintenance, and the status of orders + Assists with resolving basic customers' service or billing complaints + Assists...
- Utica, NY (18 miles from Verona, NY)
- 30+ days ago
- Utica, NY (18 miles from Verona, NY)
- 30+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- East Syracuse, NY (23 miles from Verona, NY)
- 30+ days ago
- East Syracuse, NY (23 miles from Verona, NY)
- 30+ days ago
This includes maintaining orders, accurate record of customer account. requirements, and facilitating communication amongst internal teams for seamless order fulfillment....
Customer Service Representative $17 hourly
- Yorkville, NY (15 miles from Verona, NY)
- 30+ days ago
- Yorkville, NY (15 miles from Verona, NY)
- 30+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Lead Customer Service Representative, Full or Part Time
- Sylvan Beach, NY (8 miles from Verona, NY)
- 45+ days ago
- Sylvan Beach, NY (8 miles from Verona, NY)
- 45+ days ago
Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Verona, NY
Moving to Verona, NY? Find some basic demographic data about Verona, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Verona, NY
Highest Education Level
Customer Services in Verona, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »