Customer Service Jobs in Thornwood, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative ($20/hr)
- Totowa, NJ (24 miles from Thornwood, NY)
- 2 hours ago
- Totowa, NJ (24 miles from Thornwood, NY)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Agent - HPN Airport
- White Plains, NY (5 miles from Thornwood, NY)
- 5 hours ago
- White Plains, NY (5 miles from Thornwood, NY)
- 5 hours ago
**BECOME A CUSTOMER SERVICE AGENT!** Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (13 miles from Thornwood, NY)
- 11 hours ago
- New Rochelle, NY (13 miles from Thornwood, NY)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Monsey, NY (16 miles from Thornwood, NY)
- 11 hours ago
- Monsey, NY (16 miles from Thornwood, NY)
- 11 hours ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
- River Vale, NJ (14 miles from Thornwood, NY)
- 11 hours ago
- River Vale, NJ (14 miles from Thornwood, NY)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- West Nyack, NY (10 miles from Thornwood, NY)
- 21 hours ago
- West Nyack, NY (10 miles from Thornwood, NY)
- 21 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Chappaqua, NY (4 miles from Thornwood, NY)
- 21 hours ago
- Chappaqua, NY (4 miles from Thornwood, NY)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Out Patient Part Time
- Danbury, CT (23 miles from Thornwood, NY)
- 23 hours ago
- Danbury, CT (23 miles from Thornwood, NY)
- 23 hours ago
Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...
Part Time Customer Experience Associate
- White Plains, NY (5 miles from Thornwood, NY)
- 1 day ago
- White Plains, NY (5 miles from Thornwood, NY)
- 1 day ago
customer service....
lp customer service associate II
- Yonkers, NY (12 miles from Thornwood, NY)
- 1 day ago
- Yonkers, NY (12 miles from Thornwood, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Franklin Lakes, NJ (23 miles from Thornwood, NY)
- 1 day ago
- Franklin Lakes, NJ (23 miles from Thornwood, NY)
- 1 day ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Pharmacy Customer Service Associate
- Bogota, NJ (21 miles from Thornwood, NY)
- 2 days ago
- Bogota, NJ (21 miles from Thornwood, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (21 miles from Thornwood, NY)
- 2 days ago
- Glen Rock, NJ (21 miles from Thornwood, NY)
- 2 days ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Retail Customer Service Representative/Cashier
- Yonkers, NY (12 miles from Thornwood, NY)
- 3 days ago
- Yonkers, NY (12 miles from Thornwood, NY)
- 3 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Retail Customer Experience Associate, Manhasset - Full Time
- Manhasset, NY (22 miles from Thornwood, NY)
- 4 days ago
- Manhasset, NY (22 miles from Thornwood, NY)
- 4 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Thornwood, NY
Moving to Thornwood, NY? Find some basic demographic data about Thornwood, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Thornwood, NY
Highest Education Level
Customer Services in Thornwood, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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