Customer Service Jobs in Syracuse, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Cazenovia, NY (18 miles from Syracuse, NY)
- 1 day ago
- Cazenovia, NY (18 miles from Syracuse, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 3 days ago
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Central Square, NY (19 miles from Syracuse, NY)
- 4 days ago
- Central Square, NY (19 miles from Syracuse, NY)
- 4 days ago
Description Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner...
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service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Cicero, NY (8 miles from Syracuse, NY)
- 9 days ago
- Cicero, NY (8 miles from Syracuse, NY)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
About us Job Purpose Please update the external Job Purpose prior to publishing your requisition Key Accountabilities Please update the external Key Accountabilities prior to publishing your...
Back Office Customer Service Representative Job Details National Grid
- Syracuse, NY
- 11 days ago
- Syracuse, NY
- 11 days ago
About us Job Purpose Please update the external Job Purpose prior to publishing your requisition Key Accountabilities Please update the external Key Accountabilities prior to publishing your...
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 14 days ago
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 14 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
customer service....
Customer Service Representative $17 hourly
- Liverpool, NY (4 miles from Syracuse, NY)
- 19 days ago
- Liverpool, NY (4 miles from Syracuse, NY)
- 19 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...
Customer Service Representative
- Tully, NY (16 miles from Syracuse, NY)
- 23 days ago
- Tully, NY (16 miles from Syracuse, NY)
- 23 days ago
Store 4707612: 5755 Route 80, Tully, New York 13159 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Manlius, NY (11 miles from Syracuse, NY)
- 25 days ago
- Manlius, NY (11 miles from Syracuse, NY)
- 25 days ago
Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Syracuse, NY
Moving to Syracuse, NY? Find some basic demographic data about Syracuse, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Syracuse, NY
Highest Education Level
Customer Services in Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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