Customer Service Jobs in Suffern, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Franklin Lakes, NJ (10 miles from Suffern, NY)
- 2 hours ago
- Franklin Lakes, NJ (10 miles from Suffern, NY)
- 2 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (24 miles from Suffern, NY)
- 12 hours ago
- Secaucus, NJ (24 miles from Suffern, NY)
- 12 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bogota, NJ (18 miles from Suffern, NY)
- 12 hours ago
- Bogota, NJ (18 miles from Suffern, NY)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (12 miles from Suffern, NY)
- 1 day ago
- Glen Rock, NJ (12 miles from Suffern, NY)
- 1 day ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Retail Customer Service Representative/Cashier
- Yonkers, NY (17 miles from Suffern, NY)
- 1 day ago
- Yonkers, NY (17 miles from Suffern, NY)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Client Service Representative/Hospital Assistant, AERA
- West Caldwell, NJ (21 miles from Suffern, NY)
- 1 day ago
- West Caldwell, NJ (21 miles from Suffern, NY)
- 1 day ago
Client Service Representative/Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...
Dispensary Associate-PT (Mister Jones)
- Little Falls, NJ (18 miles from Suffern, NY)
- 2 days ago
- Little Falls, NJ (18 miles from Suffern, NY)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-FT (Mister Jones)
- Little Falls, NJ (18 miles from Suffern, NY)
- 2 days ago
- Little Falls, NJ (18 miles from Suffern, NY)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (23 miles from Suffern, NY)
- 2 days ago
- Bloomfield, NJ (23 miles from Suffern, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Experience Associate, Cross County - Full Time
- Yonkers, NY (17 miles from Suffern, NY)
- 2 days ago
- Yonkers, NY (17 miles from Suffern, NY)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Westchester
- White Plains, NY (19 miles from Suffern, NY)
- 2 days ago
- White Plains, NY (19 miles from Suffern, NY)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Wayne, NJ (14 miles from Suffern, NY)
- 3 days ago
- Wayne, NJ (14 miles from Suffern, NY)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Retail Customer Experience Associate, Cross County - Part Time
- Yonkers, NY (17 miles from Suffern, NY)
- 3 days ago
- Yonkers, NY (17 miles from Suffern, NY)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Chester, NY (16 miles from Suffern, NY)
- 3 days ago
- Chester, NY (16 miles from Suffern, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Medicare Pharmacy
- Yonkers, NY (17 miles from Suffern, NY)
- 3 days ago
- Yonkers, NY (17 miles from Suffern, NY)
- 3 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Demographic Data for Suffern, NY
Moving to Suffern, NY? Find some basic demographic data about Suffern, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Suffern, NY
Highest Education Level
Customer Services in Suffern, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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