Customer Service Jobs in Stony Brook, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Service Associate - Hauppauge Branch

  • Hauppauge, NY (7 miles from Stony Brook, NY)
  • 2 hours ago
  • Hauppauge, NY (7 miles from Stony Brook, NY)
  • 2 hours ago

Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate). Cash-handling experience preferred. Quality customer service required....

Customer Service Representative

  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 17 hours ago
  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 17 hours ago

Provide customer service to patients. Demonstrate courteous and professional behavior when dealing with patients. Resolve patient inquiries or escalate for solution....

Customer Service Associate

  • Miller Place, NY (7 miles from Stony Brook, NY)
  • 1 day ago
  • Miller Place, NY (7 miles from Stony Brook, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (Non-Bilingual)

  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago
  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago

Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....

Customer Service Associate (Bilingual)

  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago
  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago

Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....

Customer Service Representative II

  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago
  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago

Responsible for investigating and responding to complex customer service issues concerning stock availability, order expediting, pricing, special items, as well as preferred carriers, special packaging...

Customer Service Representative

  • Hicksville, NY (22 miles from Stony Brook, NY)
  • 1 day ago
  • Hicksville, NY (22 miles from Stony Brook, NY)
  • 1 day ago

Job Description Summary Customer Service RepresentativeSunbelts Customer Service Representative is equipped for success so we can make it happen for our customers.The Customer Service Representative...

Veterinary Client Service Representative - Primary Care

  • Stratford, CT (22 miles from Stony Brook, NY)
  • 1 day ago
  • Stratford, CT (22 miles from Stony Brook, NY)
  • 1 day ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Insurance Customer Service Representative

  • Huntington, NY (15 miles from Stony Brook, NY)
  • 1 day ago
  • Huntington, NY (15 miles from Stony Brook, NY)
  • 1 day ago

Candidate must have property & casualty insurance experience with good communication skills, articulate, knowledge of excel, organized, energetic and excellent following up skills....

Customer Service Representative - Bilingual

  • Fairfield, CT (20 miles from Stony Brook, NY)
  • 1 day ago
  • Fairfield, CT (20 miles from Stony Brook, NY)
  • 1 day ago

Reporting to the Customer Service Supervisor, this position works collaboratively with all key functions in the Company including Sales, Finance, Planning, Regulatory, and the warehouses....

Part Time Customer Service Representative $17 hourly

  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 2 days ago
  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 2 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Pharmacy Customer Service Associate

  • Oakdale, NY (11 miles from Stony Brook, NY)
  • 2 days ago
  • Oakdale, NY (11 miles from Stony Brook, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeport, CT (18 miles from Stony Brook, NY)
  • 2 days ago
  • Bridgeport, CT (18 miles from Stony Brook, NY)
  • 2 days ago

The Customer Service Representative at American Leak Detection of Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily...

Remote Work

Loss Prevention Customer Service Associate II (Tactical)

  • Norwalk, CT (22 miles from Stony Brook, NY)
  • 2 days ago
  • Norwalk, CT (22 miles from Stony Brook, NY)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Inside Sales

  • Oakdale, NY (11 miles from Stony Brook, NY)
  • 2 days ago
  • Oakdale, NY (11 miles from Stony Brook, NY)
  • 2 days ago

un Customer Service Representative - Inside Sales (Oakdale) Hart Home Comfort image 1 of 1 30 Montauk Blvd compensation: $22-$25 per hour employment type: job title: Customer Service Representative...

Demographic Data for Stony Brook, NY

Moving to Stony Brook, NY? Find some basic demographic data about Stony Brook, NY below.

Local
National
23,298
542
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Stony Brook, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Stony Brook, NY offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stony Brook, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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