Customer Service Jobs in Stony Brook, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Service Associate - Temporary

  • Norwalk, CT (22 miles from Stony Brook, NY)
  • 11 hours ago
  • Norwalk, CT (22 miles from Stony Brook, NY)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate II

  • Hicksville, NY (22 miles from Stony Brook, NY)
  • 14 hours ago
  • Hicksville, NY (22 miles from Stony Brook, NY)
  • 14 hours ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...

Pharmacy Customer Service Associate

  • Huntington Station, NY (13 miles from Stony Brook, NY)
  • 21 hours ago
  • Huntington Station, NY (13 miles from Stony Brook, NY)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Stamford, CT (23 miles from Stony Brook, NY)
  • 1 day ago
  • Stamford, CT (23 miles from Stony Brook, NY)
  • 1 day ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Service Representative

  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago
  • Melville, NY (16 miles from Stony Brook, NY)
  • 1 day ago

: Good time management skills and the ability to prioritize and multi-task Attention to detail and accuracy Customer Service Oriented Strong interpersonal communication skills Strong written and verbal...

Customer Service Associate

  • Bethpage, NY (22 miles from Stony Brook, NY)
  • 1 day ago
  • Bethpage, NY (22 miles from Stony Brook, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Stony Brook, NY
  • 3 days ago
  • Stony Brook, NY
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Farmingdale, NY (20 miles from Stony Brook, NY)
  • 3 days ago
  • Farmingdale, NY (20 miles from Stony Brook, NY)
  • 3 days ago

Customer Service RepresentativeApril 29, 2025Located in Farmingdale, NYPay: 20.00-25.00Job Full DescriptionThe Customer Support Representative will act as a liaison between customers and our sales reps...

Customer Service Representative

  • Levittown, NY (24 miles from Stony Brook, NY)
  • 3 days ago
  • Levittown, NY (24 miles from Stony Brook, NY)
  • 3 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BWP1 LLCWe are...

Remote Work

Client Service Representative

  • Stamford, CT (23 miles from Stony Brook, NY)
  • 5 days ago
  • Stamford, CT (23 miles from Stony Brook, NY)
  • 5 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Experience Associate, Southshore - Full Time

  • Bay Shore, NY (14 miles from Stony Brook, NY)
  • 5 days ago
  • Bay Shore, NY (14 miles from Stony Brook, NY)
  • 5 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Delivery Station Customer Service Associate, DSL

  • Holbrook, NY (8 miles from Stony Brook, NY)
  • 6 days ago
  • Holbrook, NY (8 miles from Stony Brook, NY)
  • 6 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Representative

  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 7 days ago
  • Patchogue, NY (16 miles from Stony Brook, NY)
  • 7 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail- Customer Service Team Member

  • Massapequa, NY (23 miles from Stony Brook, NY)
  • 7 days ago
  • Massapequa, NY (23 miles from Stony Brook, NY)
  • 7 days ago

Store - LI-MASSAPEQUA, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Farmingdale, NY (20 miles from Stony Brook, NY)
  • 8 days ago
  • Farmingdale, NY (20 miles from Stony Brook, NY)
  • 8 days ago

U-Haul is in search of a friendly, motivated Customer Service Representative, who is capable of installing hitches and trailer wiring harnesses....

Demographic Data for Stony Brook, NY

Moving to Stony Brook, NY? Find some basic demographic data about Stony Brook, NY below.

Local
National
23,298
542
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Stony Brook, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Stony Brook, NY offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stony Brook, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »