Customer Service Jobs in Smithtown, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative $22/HR - IMMEDIATE HIRE
- Hauppauge, NY (4 miles from Smithtown, NY)
- moments ago
- Hauppauge, NY (4 miles from Smithtown, NY)
- moments ago
IMMEDIATE ORDER ENTRY/CUSTOMER SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MANUFACTURERS IN THE AREA THIS POSITION IS A 3 MONTH CONTRACT WITH A POSSIBILITY FOR EXTENSION...
Pharmacy Customer Service Associate
- Fairfield, CT (21 miles from Smithtown, NY)
- 2 hours ago
- Fairfield, CT (21 miles from Smithtown, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Levittown, NY (18 miles from Smithtown, NY)
- 15 hours ago
- Levittown, NY (18 miles from Smithtown, NY)
- 15 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Hicksville, NY (17 miles from Smithtown, NY)
- 15 hours ago
- Hicksville, NY (17 miles from Smithtown, NY)
- 15 hours ago
Hercules is currently looking for a full time customer Service Representative that will work a hybrid schedule....
Loss Prevention Customer Service Associate
- East Islip, NY (9 miles from Smithtown, NY)
- 1 day ago
- East Islip, NY (9 miles from Smithtown, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Plainview, NY (14 miles from Smithtown, NY)
- 1 day ago
- Plainview, NY (14 miles from Smithtown, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Norwalk, CT (21 miles from Smithtown, NY)
- 1 day ago
- Norwalk, CT (21 miles from Smithtown, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Hempstead, NY (22 miles from Smithtown, NY)
- 1 day ago
- Hempstead, NY (22 miles from Smithtown, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Brentwood, NY (5 miles from Smithtown, NY)
- 2 days ago
- Brentwood, NY (5 miles from Smithtown, NY)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Associate II
- Hicksville, NY (17 miles from Smithtown, NY)
- 4 days ago
- Hicksville, NY (17 miles from Smithtown, NY)
- 4 days ago
QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...
Customer Service Representative
- Stamford, CT (21 miles from Smithtown, NY)
- 5 days ago
- Stamford, CT (21 miles from Smithtown, NY)
- 5 days ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Customer Service Representative
- Melville, NY (11 miles from Smithtown, NY)
- 5 days ago
- Melville, NY (11 miles from Smithtown, NY)
- 5 days ago
: Good time management skills and the ability to prioritize and multi-task Attention to detail and accuracy Customer Service Oriented Strong interpersonal communication skills Strong written and verbal...
- Bethpage, NY (16 miles from Smithtown, NY)
- 6 days ago
- Bethpage, NY (16 miles from Smithtown, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Stony Brook, NY (5 miles from Smithtown, NY)
- 7 days ago
- Stony Brook, NY (5 miles from Smithtown, NY)
- 7 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Farmingdale, NY (14 miles from Smithtown, NY)
- 8 days ago
- Farmingdale, NY (14 miles from Smithtown, NY)
- 8 days ago
Customer Service RepresentativeApril 29, 2025Located in Farmingdale, NYPay: 20.00-25.00Job Full DescriptionThe Customer Support Representative will act as a liaison between customers and our sales reps...
Demographic Data for Smithtown, NY
Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Smithtown, NY
Highest Education Level
Customer Services in Smithtown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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