Customer Service Jobs in Smithtown, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Customer Service Representative $22/HR - IMMEDIATE HIRE

  • Hauppauge, NY (4 miles from Smithtown, NY)
  • moments ago
  • Hauppauge, NY (4 miles from Smithtown, NY)
  • moments ago

IMMEDIATE ORDER ENTRY/CUSTOMER SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MANUFACTURERS IN THE AREA THIS POSITION IS A 3 MONTH CONTRACT WITH A POSSIBILITY FOR EXTENSION...

Pharmacy Customer Service Associate

  • Fairfield, CT (21 miles from Smithtown, NY)
  • 2 hours ago
  • Fairfield, CT (21 miles from Smithtown, NY)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Levittown, NY (18 miles from Smithtown, NY)
  • 15 hours ago
  • Levittown, NY (18 miles from Smithtown, NY)
  • 15 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Support Associate

  • Hicksville, NY (17 miles from Smithtown, NY)
  • 15 hours ago
  • Hicksville, NY (17 miles from Smithtown, NY)
  • 15 hours ago

Hercules is currently looking for a full time customer Service Representative that will work a hybrid schedule....

Loss Prevention Customer Service Associate

  • East Islip, NY (9 miles from Smithtown, NY)
  • 1 day ago
  • East Islip, NY (9 miles from Smithtown, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Plainview, NY (14 miles from Smithtown, NY)
  • 1 day ago
  • Plainview, NY (14 miles from Smithtown, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate II

  • Norwalk, CT (21 miles from Smithtown, NY)
  • 1 day ago
  • Norwalk, CT (21 miles from Smithtown, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Hempstead, NY (22 miles from Smithtown, NY)
  • 1 day ago
  • Hempstead, NY (22 miles from Smithtown, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brentwood, NY (5 miles from Smithtown, NY)
  • 2 days ago
  • Brentwood, NY (5 miles from Smithtown, NY)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Retail Customer Service Associate II

  • Hicksville, NY (17 miles from Smithtown, NY)
  • 4 days ago
  • Hicksville, NY (17 miles from Smithtown, NY)
  • 4 days ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...

Customer Service Representative

  • Stamford, CT (21 miles from Smithtown, NY)
  • 5 days ago
  • Stamford, CT (21 miles from Smithtown, NY)
  • 5 days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Service Representative

  • Melville, NY (11 miles from Smithtown, NY)
  • 5 days ago
  • Melville, NY (11 miles from Smithtown, NY)
  • 5 days ago

: Good time management skills and the ability to prioritize and multi-task Attention to detail and accuracy Customer Service Oriented Strong interpersonal communication skills Strong written and verbal...

Customer Service Associate

  • Bethpage, NY (16 miles from Smithtown, NY)
  • 6 days ago
  • Bethpage, NY (16 miles from Smithtown, NY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Stony Brook, NY (5 miles from Smithtown, NY)
  • 7 days ago
  • Stony Brook, NY (5 miles from Smithtown, NY)
  • 7 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Farmingdale, NY (14 miles from Smithtown, NY)
  • 8 days ago
  • Farmingdale, NY (14 miles from Smithtown, NY)
  • 8 days ago

Customer Service RepresentativeApril 29, 2025Located in Farmingdale, NYPay: 20.00-25.00Job Full DescriptionThe Customer Support Representative will act as a liaison between customers and our sales reps...

Demographic Data for Smithtown, NY

Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.


Local
National
35,361
1,432
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Smithtown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Smithtown, NY offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Smithtown, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »