Customer Service Jobs in Smithtown, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Customer Service Associate - Patchogue Branch

  • Patchogue, NY (18 miles from Smithtown, NY)
  • 19 hours ago
  • Patchogue, NY (18 miles from Smithtown, NY)
  • 19 hours ago

Responsibilities: Provide account services to all Dime customers. Expedite deposit and withdrawal transitions accurately....

Customer Service Representative - Patient Accounts

  • East Setauket, NY (6 miles from Smithtown, NY)
  • 1 day ago
  • East Setauket, NY (6 miles from Smithtown, NY)
  • 1 day ago

Qualifications Required Education & Qualifications: High School Diploma/GED Three (3) years of customer service/call center experience....

Customer Service Representative - Roosevelt Field

  • Garden City, NY (24 miles from Smithtown, NY)
  • 1 day ago
  • Garden City, NY (24 miles from Smithtown, NY)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative ($21/hr)

  • Coram, NY (10 miles from Smithtown, NY)
  • 1 day ago
  • Coram, NY (10 miles from Smithtown, NY)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Representative $17 hourly

  • Norwalk, CT (21 miles from Smithtown, NY)
  • 2 days ago
  • Norwalk, CT (21 miles from Smithtown, NY)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Loss Prevention Customer Service Associate

  • Stony Brook, NY (5 miles from Smithtown, NY)
  • 3 days ago
  • Stony Brook, NY (5 miles from Smithtown, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Wading River, NY (20 miles from Smithtown, NY)
  • 3 days ago
  • Wading River, NY (20 miles from Smithtown, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Wading River, NY (20 miles from Smithtown, NY)
  • 3 days ago
  • Wading River, NY (20 miles from Smithtown, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Part Time

  • Freeport, NY (24 miles from Smithtown, NY)
  • 3 days ago
  • Freeport, NY (24 miles from Smithtown, NY)
  • 3 days ago

Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...

Customer Service Associate - Bellmore Branch

  • Bellmore, NY (21 miles from Smithtown, NY)
  • 3 days ago
  • Bellmore, NY (21 miles from Smithtown, NY)
  • 3 days ago

Responsibilities: Provide account services to all Dime customers. Expedite deposit and withdrawal transitions accurately....

Customer Service Representative - Hicksville

  • Hicksville, NY (17 miles from Smithtown, NY)
  • 4 days ago
  • Hicksville, NY (17 miles from Smithtown, NY)
  • 4 days ago

Cash handling and customer service experience preferred....

Customer service representative

  • Bethpage, NY (16 miles from Smithtown, NY)
  • 5 days ago
  • Bethpage, NY (16 miles from Smithtown, NY)
  • 5 days ago

Job Description: Customer Service Representative Job Description Job Title: Customer Service Representative Location: [Specify Location or Remote] Job Type: [Full-Time/Part-Time/Contract] Job Requirements...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Port Jefferson, NY (9 miles from Smithtown, NY)
  • 6 days ago
  • Port Jefferson, NY (9 miles from Smithtown, NY)
  • 6 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Associate - Temporary

  • Riverside, CT (22 miles from Smithtown, NY)
  • 7 days ago
  • Riverside, CT (22 miles from Smithtown, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Commack, NY (4 miles from Smithtown, NY)
  • 7 days ago
  • Commack, NY (4 miles from Smithtown, NY)
  • 7 days ago

Provide customer service to patients. Demonstrate courteous and professional behavior when dealing with patients. Resolve patient inquiries or escalate for solution....

Demographic Data for Smithtown, NY

Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.


Local
National
35,361
1,432
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Smithtown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Smithtown, NY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Smithtown, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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