Customer Service Jobs in Saratoga Springs, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Remote
- Albany, NY (21 miles from Saratoga Springs, NY)
- 1 day ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Albany, NY (21 miles from Saratoga Springs, NY)
- 1 day ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Watervliet, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
- Watervliet, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative, Specialized Services Bagster
- Albany, NY (21 miles from Saratoga Springs, NY)
- 2 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 2 days ago
Job Order Number: DG0152464 Job Title: SIU Investigator Company: Allied Universal Location: Rochester, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Pharmacy Customer Service Associate
- Hudson Falls, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
- Hudson Falls, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Albany, NY (21 miles from Saratoga Springs, NY)
- 2 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 2 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Associate - Temporary
- Troy, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
- Troy, NY (22 miles from Saratoga Springs, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
(Bilingual- Korean) Customer Service Representative
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
(Bilingual- Mandarin) Customer Service Representative
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
**Job Title** (Bilingual- Mandarin ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Senior Customer Service Representative - Corporate Filings
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
(Bilingual- Vietnamese) Customer Service Representative
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Bilingual in Spanish Customer Service Representative I
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote Work- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 3 days ago
+ At least 6 months to 1 year of proven customer service experience; call center / receptionist experience is preferred. + Possess excellent verbal and written communication and interpersonal skills...
Customer Service Representative 12:30pm-9pm EST
- Albany, NY (21 miles from Saratoga Springs, NY)
- 4 days ago
- Albany, NY (21 miles from Saratoga Springs, NY)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Overnight Veterinary Customer Service Representative
- Latham, NY (20 miles from Saratoga Springs, NY)
- 4 days ago
- Latham, NY (20 miles from Saratoga Springs, NY)
- 4 days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Demographic Data for Saratoga Springs, NY
Moving to Saratoga Springs, NY? Find some basic demographic data about Saratoga Springs, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Saratoga Springs, NY
Highest Education Level
Customer Services in Saratoga Springs, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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