Customer Service Jobs in Rotterdam, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY (12 miles from Rotterdam, NY)
- 1 hour ago
- Liberty Mutual Insurance
- Albany, NY (12 miles from Rotterdam, NY)
- 1 hour ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkRetail Customer Service Associate
- Latham, NY (13 miles from Rotterdam, NY)
- 6 hours ago
- Latham, NY (13 miles from Rotterdam, NY)
- 6 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
Customer Service Representative
- Mechanicville, NY (17 miles from Rotterdam, NY)
- 13 hours ago
- Mechanicville, NY (17 miles from Rotterdam, NY)
- 13 hours ago
We love to add enthusiastic, hardworking Customer Service Representative to join our team!...
Customer Service Representative (CST and EST Time Zones)
- Albany, NY (12 miles from Rotterdam, NY)
- 13 hours ago
- Albany, NY (12 miles from Rotterdam, NY)
- 13 hours ago
Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....
Job Order Number: DF9867816 Job Title: Customer Service Associate - Temporary Company: Walgreens Location: ROTTERDAM, NY Salary: Education: Information Not Provided Experience: Information Not Provided...
Customer Service Representative
- Albany, NY (12 miles from Rotterdam, NY)
- 2 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 2 days ago
Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....
- Schenectady, NY (5 miles from Rotterdam, NY)
- 2 days ago
- Schenectady, NY (5 miles from Rotterdam, NY)
- 2 days ago
Proctors Collaborative seeks a Customer Service Agent (CSA) to join its Box Office team....
Pharmacy Customer Service Associate
- Troy, NY (22 miles from Rotterdam, NY)
- 3 days ago
- Troy, NY (22 miles from Rotterdam, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Sand Lake, NY (23 miles from Rotterdam, NY)
- 5 days ago
- West Sand Lake, NY (23 miles from Rotterdam, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saratoga Springs, NY (22 miles from Rotterdam, NY)
- 5 days ago
- Saratoga Springs, NY (22 miles from Rotterdam, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Entry level - Remote)
- Albany, NY (12 miles from Rotterdam, NY)
- 6 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 6 days ago
Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....
Remote WorkCustomer Service Representative
- Schenectady, NY (5 miles from Rotterdam, NY)
- 9 days ago
- Schenectady, NY (5 miles from Rotterdam, NY)
- 9 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Part Time Customer Service Representative (remote)
- Albany, NY (12 miles from Rotterdam, NY)
- 11 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 11 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY (5 miles from Rotterdam, NY)
- 11 days ago
- Schenectady, NY (5 miles from Rotterdam, NY)
- 11 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
- Albany, NY (12 miles from Rotterdam, NY)
- 13 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 13 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Rotterdam, NY
Moving to Rotterdam, NY? Find some basic demographic data about Rotterdam, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rotterdam, NY
Highest Education Level
Customer Services in Rotterdam, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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