Customer Service Jobs in Rotterdam, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Retail Customer Service Associate

  • Latham, NY (13 miles from Rotterdam, NY)
  • 6 hours ago
  • Latham, NY (13 miles from Rotterdam, NY)
  • 6 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...

Customer Service Representative

  • Mechanicville, NY (17 miles from Rotterdam, NY)
  • 13 hours ago
  • Mechanicville, NY (17 miles from Rotterdam, NY)
  • 13 hours ago

We love to add enthusiastic, hardworking Customer Service Representative to join our team!...

Customer Service Representative (CST and EST Time Zones)

  • Albany, NY (12 miles from Rotterdam, NY)
  • 13 hours ago
  • Albany, NY (12 miles from Rotterdam, NY)
  • 13 hours ago

Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....

Customer Service Associate - Temporary

  • Rotterdam, NY
  • 14 hours ago
  • Rotterdam, NY
  • 14 hours ago

Job Order Number: DF9867816 Job Title: Customer Service Associate - Temporary Company: Walgreens Location: ROTTERDAM, NY Salary: Education: Information Not Provided Experience: Information Not Provided...

Customer Service Representative

  • Albany, NY (12 miles from Rotterdam, NY)
  • 2 days ago
  • Albany, NY (12 miles from Rotterdam, NY)
  • 2 days ago

Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....

Customer Service Agent

  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 2 days ago
  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 2 days ago

Proctors Collaborative seeks a Customer Service Agent (CSA) to join its Box Office team....

Pharmacy Customer Service Associate

  • Troy, NY (22 miles from Rotterdam, NY)
  • 3 days ago
  • Troy, NY (22 miles from Rotterdam, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • West Sand Lake, NY (23 miles from Rotterdam, NY)
  • 5 days ago
  • West Sand Lake, NY (23 miles from Rotterdam, NY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saratoga Springs, NY (22 miles from Rotterdam, NY)
  • 5 days ago
  • Saratoga Springs, NY (22 miles from Rotterdam, NY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Entry level - Remote)

  • Albany, NY (12 miles from Rotterdam, NY)
  • 6 days ago
  • Albany, NY (12 miles from Rotterdam, NY)
  • 6 days ago

Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....

Remote Work

Customer Service Representative

  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 9 days ago
  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 9 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Part Time Customer Service Representative (remote)

  • Albany, NY (12 miles from Rotterdam, NY)
  • 11 days ago
  • Albany, NY (12 miles from Rotterdam, NY)
  • 11 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)

  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 11 days ago
  • Schenectady, NY (5 miles from Rotterdam, NY)
  • 11 days ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Customer Relations Specialist

  • Albany, NY (12 miles from Rotterdam, NY)
  • 13 days ago
  • Albany, NY (12 miles from Rotterdam, NY)
  • 13 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Demographic Data for Rotterdam, NY

Moving to Rotterdam, NY? Find some basic demographic data about Rotterdam, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rotterdam, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rotterdam, NY offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rotterdam, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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