Customer Service Jobs in Rotterdam, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Guilderland, NY (9 miles from Rotterdam, NY)
- 3 days ago
- Guilderland, NY (9 miles from Rotterdam, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Colonie Center - Full Time
- Albany, NY (12 miles from Rotterdam, NY)
- 3 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Schenectady, NY (5 miles from Rotterdam, NY)
- 4 days ago
- Schenectady, NY (5 miles from Rotterdam, NY)
- 4 days ago
Three+ years of experience in order entry and customer service in a manufacturing environment to include experience with customer relationships....
- Albany, NY (12 miles from Rotterdam, NY)
- 4 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 4 days ago
Education and Experience: Three years' experience in customer service, retail banking and/or financial operations support....
Customer Service Representative, Medicare Pharmacy
- Albany, NY (12 miles from Rotterdam, NY)
- 4 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Scotia, NY (6 miles from Rotterdam, NY)
- 4 days ago
- Scotia, NY (6 miles from Rotterdam, NY)
- 4 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Loss Prevention Customer Service Associate (Tactical)
- Albany, NY (12 miles from Rotterdam, NY)
- 5 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Nordics)
- Amsterdam, NY (11 miles from Rotterdam, NY)
- 7 days ago
- Amsterdam, NY (11 miles from Rotterdam, NY)
- 7 days ago
The Opportunity: A Customer Service (CS) Associate is the first point of contact with our customers within the organization....
Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY (5 miles from Rotterdam, NY)
- 7 days ago
- Schenectady, NY (5 miles from Rotterdam, NY)
- 7 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Customer Service Representative- ON SITE
- Clifton Park, NY (12 miles from Rotterdam, NY)
- 7 days ago
- Clifton Park, NY (12 miles from Rotterdam, NY)
- 7 days ago
TEKsystems is looking to hire a Customer Service Representative to assist a client of ours in the Clifton Park, NY area. These positions would take place ON SITE....
Customer Service Representative
- Albany, NY (12 miles from Rotterdam, NY)
- 7 days ago
- Albany, NY (12 miles from Rotterdam, NY)
- 7 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
IMMEDIATE HIRE Customer Service Representative
- Latham, NY (13 miles from Rotterdam, NY)
- 7 days ago
- Latham, NY (13 miles from Rotterdam, NY)
- 7 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
- Ballston Spa, NY (16 miles from Rotterdam, NY)
- 8 days ago
- Ballston Spa, NY (16 miles from Rotterdam, NY)
- 8 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Part Time Flexible Customer Service Associate
- Latham, NY (13 miles from Rotterdam, NY)
- 9 days ago
- Latham, NY (13 miles from Rotterdam, NY)
- 9 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Demographic Data for Rotterdam, NY
Moving to Rotterdam, NY? Find some basic demographic data about Rotterdam, NY below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Rotterdam, NY
Highest Education Level
Customer Services in Rotterdam, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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