Customer Service Jobs in Rome, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Back Customer Service Associate #1312 | Posted 05/29/2025 West Rome, New York, United States Apply Apply for this job now!...
Casino Customer Service Representative (Night Shift)
- Vernon, NY (8 miles from Rome, NY)
- 2 days ago
- Vernon, NY (8 miles from Rome, NY)
- 2 days ago
$1000 Sign-on bonus SHIFT IS 3:30pm to Midnight 5 days per week JOB DESCRIPTION SUMMARY Responsible for providing consistent, courteous service to all Players Club guests, ensuring an optimal...
Customer Service Representative
- Vernon, NY (8 miles from Rome, NY)
- 3 days ago
- Vernon, NY (8 miles from Rome, NY)
- 3 days ago
Customer Service Representative - Mt Vernon, NYDescription & RequirementsMaximus is currently looking for a Customer Service Representative to join our growing team....
Customer Service Representative
- Sylvan Beach, NY (12 miles from Rome, NY)
- 3 days ago
- Sylvan Beach, NY (12 miles from Rome, NY)
- 3 days ago
Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Utica, NY (15 miles from Rome, NY)
- 18 days ago
- Utica, NY (15 miles from Rome, NY)
- 18 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Pharmacy Customer Service Associate
- Barneveld, NY (15 miles from Rome, NY)
- 20 days ago
- Barneveld, NY (15 miles from Rome, NY)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative $17 hourly
- Yorkville, NY (11 miles from Rome, NY)
- 23 days ago
- Yorkville, NY (11 miles from Rome, NY)
- 23 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services....
Lead Customer Service Representative, Full or Part Time
- Sylvan Beach, NY (12 miles from Rome, NY)
- 30+ days ago
- Sylvan Beach, NY (12 miles from Rome, NY)
- 30+ days ago
Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Westmoreland, NY (7 miles from Rome, NY)
- 30+ days ago
- Westmoreland, NY (7 miles from Rome, NY)
- 30+ days ago
Store 4707601: 7296 W Main St, Westmoreland, New York 13490 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Sylvan Beach, NY (12 miles from Rome, NY)
- 30+ days ago
- Sylvan Beach, NY (12 miles from Rome, NY)
- 30+ days ago
Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Casino Customer Service Representative
- Vernon, NY (8 miles from Rome, NY)
- 30+ days ago
- Vernon, NY (8 miles from Rome, NY)
- 30+ days ago
Casino Customer Service Representative Vernon Downs 4229 Stuhlman Road, Vernon, NY 13476 JOB DESCRIPTION SUMMARY Responsible for providing consistent, courteous service to all Players Club guests, ensuring...
Store 4707605: 8709 Nys Route 26 Turin Rd, Rome, New York 13440 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rome, NY
Moving to Rome, NY? Find some basic demographic data about Rome, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rome, NY
Highest Education Level
Customer Services in Rome, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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