Customer Service Jobs in Rensselaer, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 7 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 7 hours ago
. + That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...
Pharmacy Customer Service Associate
- Greenville, NY (21 miles from Rensselaer, NY)
- 8 hours ago
- Greenville, NY (21 miles from Rensselaer, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Round Lake, NY (20 miles from Rensselaer, NY)
- 11 hours ago
- Round Lake, NY (20 miles from Rensselaer, NY)
- 11 hours ago
One or more years of customer service experience. Excellent computer and phone skills....
Customer Service Representative
- Troy, NY (10 miles from Rensselaer, NY)
- 3 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 3 days ago
The Customer Service Representative position provides exposure to both sales and service. You'll work with great coworkers in the office and communicate with clients....
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- Halfmoon, NY (16 miles from Rensselaer, NY)
- 3 days ago
- Halfmoon, NY (16 miles from Rensselaer, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Latham, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Latham, NY (9 miles from Rensselaer, NY)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative / Switchboard operators
- Albany, NY (9 miles from Rensselaer, NY)
- 7 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 7 days ago
Duration: 6+ months Job Description: Respond to customer service inquiries by telephone, through written correspondence, by email and in person....
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Care Representative I
- Latham, NY (9 miles from Rensselaer, NY)
- 8 days ago
- Latham, NY (9 miles from Rensselaer, NY)
- 8 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative I
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 8 days ago
Customer Service Representative I Training: M-F, 9:00a-5:30p EST Regular hours: M-F, 10:30a-7p EST...
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Client Service Representative -Contract (Remote)
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
Monitor and update daily reportingManage daily/monthly SLA reviewsAssist with email/phone inquiries from clientsPartner with internal teams as neededSupport the Client Services team with...
Remote WorkCustomer Service Associate - Temporary
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 9 days ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Troy, NY (10 miles from Rensselaer, NY)
- 11 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 11 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 13 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 13 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Demographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rensselaer, NY
Highest Education Level
Customer Services in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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