Customer Service Jobs in Rensselaer, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
(Bilingual- Korean) Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
(Bilingual- Mandarin) Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
**Job Title** (Bilingual- Mandarin ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Senior Customer Service Representative - Corporate Filings
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
(Bilingual- Vietnamese) Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 5 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 5 hours ago
**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
/19311/4d430d1d-2fe6-4469-acc0-90185bd979d1.png&z=8&s=RTL&ih_t=6%2F13%2F2025+2%3A19%3A07+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-dtc_edu&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Bilingual in Spanish Customer Service Representative I
- Albany, NY (9 miles from Rensselaer, NY)
- 6 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 6 hours ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote Work- Albany, NY (9 miles from Rensselaer, NY)
- 7 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 7 hours ago
+ At least 6 months to 1 year of proven customer service experience; call center / receptionist experience is preferred. + Possess excellent verbal and written communication and interpersonal skills...
Customer Service Representative 12:30pm-9pm EST
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Overnight Veterinary Customer Service Representative
- Latham, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Latham, NY (9 miles from Rensselaer, NY)
- 1 day ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Customer Service Representative
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 1 day ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 1 day ago
Required Skills & Qualifications: - Highschool diploma or equivalent - Proven customer service experience,preferably in a technical or service-based industry. - Strong phonehandling and communication...
Customer Service Representative, Specialized Services Bagster
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative, Life Contact Center
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative cz xs
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....
Customer Service Representative
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 5 days ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 5 days ago
Requirements of thisposition are: - Previous customer service experience in an officeenvironment - Excellent customer service skills - Ability to multi-taskin a fast-paced environment - Demonstrated...
Customer Service Representative - FT
- Albany, NY (9 miles from Rensselaer, NY)
- 5 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 5 days ago
service....
Demographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rensselaer, NY
Highest Education Level
Customer Services in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »