Customer Service Jobs in Rensselaer, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
**Position Summary** This position is for a **Senior Customer Service Representative** with American Health Holdings Medical Management Customer Service Department....
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 2 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 2 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative
- Cohoes, NY (11 miles from Rensselaer, NY)
- 2 days ago
- Cohoes, NY (11 miles from Rensselaer, NY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Ballston Lake, NY (23 miles from Rensselaer, NY)
- 2 days ago
- Ballston Lake, NY (23 miles from Rensselaer, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Selkirk, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Selkirk, NY (9 miles from Rensselaer, NY)
- 3 days ago
Other job duties or project as assigned by management Shift : Overnights, 6pm-6am - 3 Day 4 Day work weeks Requirements Experience: We are seeking a candidate with 1-2 yrs of Customer Service experience...
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
Inside Sales Representative/ Customer Service Representative Job Description Do you love meeting new people? Do you focus on customer service?...
- Mechanicville, NY (20 miles from Rensselaer, NY)
- 3 days ago
- Mechanicville, NY (20 miles from Rensselaer, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Medicare Pharmacy
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 4 days ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 4 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Care Representative I
- Latham, NY (9 miles from Rensselaer, NY)
- 4 days ago
- Latham, NY (9 miles from Rensselaer, NY)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Associate - Temporary
- Schenectady, NY (17 miles from Rensselaer, NY)
- 7 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....
Customer Service Representative- ON SITE
- Schenectady, NY (17 miles from Rensselaer, NY)
- 10 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 10 days ago
TEKsystems is looking to hire a Customer Service Representative to assist a client of ours in the Schenectady, NY area. These positions would take place ON SITE....
- Albany, NY (9 miles from Rensselaer, NY)
- 11 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 11 days ago
One year of customer service experience required. Two or more years of customer service preferred. Experience with a documentation system to track inquiries generated and received preferred....
Remote WorkPharmacy Customer Service Associate
- East Greenbush, NY (3 miles from Rensselaer, NY)
- 12 days ago
- East Greenbush, NY (3 miles from Rensselaer, NY)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rensselaer, NY
Highest Education Level
Customer Services in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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