Customer Service Jobs in Queensbury, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Lake George, NY (8 miles from Queensbury, NY)
- 1 day ago
- Lake George, NY (8 miles from Queensbury, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Chestertown, NY (24 miles from Queensbury, NY)
- 2 days ago
- Chestertown, NY (24 miles from Queensbury, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 2 days ago
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=6%2F12%2F2025+7%3A54%3A05+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Bilingual Customer Service Representative a Spanish-English 03V86
- Malta, NY (23 miles from Queensbury, NY)
- 17 days ago
- Malta, NY (23 miles from Queensbury, NY)
- 17 days ago
Bilingual Customer Service Representative - Spanish-English 03V86 Job Employer Name:SpiderID: 13794662 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support...
Customer Service Representative 03V85
- Malta, NY (23 miles from Queensbury, NY)
- 17 days ago
- Malta, NY (23 miles from Queensbury, NY)
- 17 days ago
Customer Service Representative 03V85 Job Employer Name:SpiderID: 13794640 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support Job Code: 03V85 Job Description...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Kinney Homecare Customer Service Representative
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 30+ days ago
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 30+ days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Bilingual Customer Service Representative Spanish-English
- Malta, NY (23 miles from Queensbury, NY)
- 60+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 60+ days ago
As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Malta, NY (23 miles from Queensbury, NY)
- 60+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 60+ days ago
As a Customer Service Representative working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Queensbury, NY (4 miles from Queensbury, NY)
- 60+ days ago
- Queensbury, NY (4 miles from Queensbury, NY)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PFS Customer Service Associate
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 90+ days ago
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 90+ days ago
Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....
Demographic Data for Queensbury, NY
Moving to Queensbury, NY? Find some basic demographic data about Queensbury, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Queensbury, NY
Highest Education Level
Customer Services in Queensbury, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »