Customer Service Jobs in Queensbury, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Corinth, NY (12 miles from Queensbury, NY)
- 14 hours ago
- Corinth, NY (12 miles from Queensbury, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Corinth, NY (12 miles from Queensbury, NY)
- 14 hours ago
- Corinth, NY (12 miles from Queensbury, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Granville, NY (16 miles from Queensbury, NY)
- 1 day ago
- Granville, NY (16 miles from Queensbury, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative a Spanish-English 03V86
- Malta, NY (23 miles from Queensbury, NY)
- 2 days ago
- Malta, NY (23 miles from Queensbury, NY)
- 2 days ago
Bilingual Customer Service Representative - Spanish-English 03V86 Job Employer Name:SpiderID: 13794662 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support...
Customer Service Representative 03V85
- Malta, NY (23 miles from Queensbury, NY)
- 3 days ago
- Malta, NY (23 miles from Queensbury, NY)
- 3 days ago
Customer Service Representative 03V85 Job Employer Name:SpiderID: 13794640 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support Job Code: 03V85 Job Description...
Customer Service Representative II (Johnstown, NY)
- Fort Edward, NY (5 miles from Queensbury, NY)
- 12 days ago
- Fort Edward, NY (5 miles from Queensbury, NY)
- 12 days ago
Description & Requirements Maximus is currently looking for a Customer Service Representative II to join our growing team....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative II - Hybrid Remote (Fort Edward, NY)
- Fort Edward, NY (5 miles from Queensbury, NY)
- 17 days ago
- Fort Edward, NY (5 miles from Queensbury, NY)
- 17 days ago
Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....
- Fort Edward, NY (5 miles from Queensbury, NY)
- 21 days ago
- Fort Edward, NY (5 miles from Queensbury, NY)
- 21 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Kinney Homecare Customer Service Representative
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 21 days ago
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 21 days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Bilingual Customer Service Representative Spanish-English
- Malta, NY (23 miles from Queensbury, NY)
- 45+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 45+ days ago
As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Malta, NY (23 miles from Queensbury, NY)
- 45+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 45+ days ago
As a Customer Service Representative working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Queensbury, NY (4 miles from Queensbury, NY)
- 60+ days ago
- Queensbury, NY (4 miles from Queensbury, NY)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PFS Customer Service Associate
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 90+ days ago
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 90+ days ago
Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....
Demographic Data for Queensbury, NY
Moving to Queensbury, NY? Find some basic demographic data about Queensbury, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Queensbury, NY
Highest Education Level
Customer Services in Queensbury, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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