Customer Service Jobs in Purchase, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 150 Jobs

Loss Prevention Customer Service Associate II (Tactical)

  • Norwalk, CT (15 miles from Purchase, NY)
  • 1 hour ago
  • Norwalk, CT (15 miles from Purchase, NY)
  • 1 hour ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Experience Associate, High School

  • New York, NY (24 miles from Purchase, NY)
  • 2 hours ago
  • New York, NY (24 miles from Purchase, NY)
  • 2 hours ago

service orientation, and proficiency in CRM tools (e.g., Salesforce).Detail-oriented, proactive, solutions-focused, and able to manage multiple priorities, especially during peak seasons.Preferred...

Customer Service Representative - Kohler Ventures - (req67692)

  • New York, NY (24 miles from Purchase, NY)
  • 3 hours ago
  • New York, NY (24 miles from Purchase, NY)
  • 3 hours ago

Customer Service Representative - Kohler Ventures New York, NY, United States req67692 Posted: 7/14/2025 Customer Service Representative - Kohler Ventures Work Mode: Remote Location:Remote, within 75...

Customer Service Representative I

  • New York, NY (24 miles from Purchase, NY)
  • 3 hours ago
  • New York, NY (24 miles from Purchase, NY)
  • 3 hours ago

Customer Service Representative I#25-64629 Queens, NY All On-site Job Description Summary Description: Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries...

Customer Service Representative I

  • New York, NY (24 miles from Purchase, NY)
  • 4 hours ago
  • New York, NY (24 miles from Purchase, NY)
  • 4 hours ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Representative

  • Mamaroneck, NY (6 miles from Purchase, NY)
  • 4 hours ago
  • Mamaroneck, NY (6 miles from Purchase, NY)
  • 4 hours ago

Customer Service Job Responsibilities Include: Help answer customer questions via email, chat, or phone....

Part Time Customer Service Sales Associate

  • Queens Village, NY (21 miles from Purchase, NY)
  • 4 hours ago
  • Queens Village, NY (21 miles from Purchase, NY)
  • 4 hours ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....

Flexible Customer Service Associate

  • Queens Village, NY (21 miles from Purchase, NY)
  • 5 hours ago
  • Queens Village, NY (21 miles from Purchase, NY)
  • 5 hours ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Customer Service Associate

  • Bergenfield, NJ (16 miles from Purchase, NY)
  • 10 hours ago
  • Bergenfield, NJ (16 miles from Purchase, NY)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Glen Cove, NY (12 miles from Purchase, NY)
  • 10 hours ago
  • Glen Cove, NY (12 miles from Purchase, NY)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Nyack, NY (10 miles from Purchase, NY)
  • 10 hours ago
  • Nyack, NY (10 miles from Purchase, NY)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full-Time Customer Service Agent

  • Flushing, NY (20 miles from Purchase, NY)
  • 10 hours ago
  • Flushing, NY (20 miles from Purchase, NY)
  • 10 hours ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Customer Service Representative

  • New York, NY (24 miles from Purchase, NY)
  • 14 hours ago
  • New York, NY (24 miles from Purchase, NY)
  • 14 hours ago

*Sunday - Wednesday, 6:30pm - 4:30am PT (9:30am - 7:30 pm philipinne tim) *Wednesday - Saturday, 6:30pm - 4:30am PT (9:30am - 7:30 pm philipinne time) ** For the first 2 weeks there will be...

Retail Customer Service Associate

  • Garden City, NY (21 miles from Purchase, NY)
  • 14 hours ago
  • Garden City, NY (21 miles from Purchase, NY)
  • 14 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Associate Laboratory Customer Service Representative

  • Lake Success, NY (18 miles from Purchase, NY)
  • 15 hours ago
  • Lake Success, NY (18 miles from Purchase, NY)
  • 15 hours ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Demographic Data for Purchase, NY

Moving to Purchase, NY? Find some basic demographic data about Purchase, NY below.


Local
National
6,008
356
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

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Salary for Customer Service Jobs in Purchase, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Purchase, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Purchase, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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