Customer Service Jobs in Poughkeepsie, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 2 days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 2 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Pharmacy Customer Service Associate
- Montgomery, NY (21 miles from Poughkeepsie, NY)
- 2 days ago
- Montgomery, NY (21 miles from Poughkeepsie, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 3 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 6 days ago
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 6 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 7 days ago
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 7 days ago
Customer Service Representative Job Description This role involves working closely with specific customer accounts to maintain relationships and provide exceptional customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 11 days ago
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 11 days ago
Customer Service Representative for a local company....
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 12 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 12 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Animal Emergency Clinic of the Hudson Valley is looking to add a compassionate...
: Monday-Friday 8:30-5:00PM Responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities....
Delivery Station Customer Service Associate, DSL
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 12 days ago
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 12 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Retail Customer Service Associate
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 45+ days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...
Retail Customer Service Associate
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 45+ days ago
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Dispensary Associate (Part-Time) - Be. Dispensary (Wappingers Falls)
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 45+ days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 45+ days ago
At iAnthus, we are not just in the business of cannabis; we're in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use...
Retail Customer Service Associate Part Time
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 60+ days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 60+ days ago
service to members....
Signage Consultant / Customer Service Representative
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 90+ days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 90+ days ago
We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company....
Demographic Data for Poughkeepsie, NY
Moving to Poughkeepsie, NY? Find some basic demographic data about Poughkeepsie, NY below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Poughkeepsie, NY
Highest Education Level
Customer Services in Poughkeepsie, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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